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Andrea4163
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Q: how do I restore Icloud back up if I set up my iphone as a new iphone?

how do I restore Icloud back up if I set up my iphone as a new iphone?

Posted on Jul 12, 2015 3:36 PM

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Andrea4163

Q: how do I restore Icloud back up if I set up my iphone as a new iphone?

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  • by sterling r,

    sterling r sterling r Jul 14, 2015 12:07 PM in response to Andrea4163
    Community Specialists
    Jul 14, 2015 12:07 PM in response to Andrea4163

    Howdy Andrea4163,

     

    It sounds like you have setup your phone as a new device and you need to restore a backup you have in iCloud. This section of the following article should help get that accomplished for you:

     

    iCloud: Restore or set up your iOS device from iCloud

    Restore from an iCloud backup

    1. On your iOS device, go to Settings > General > Software Update. If a newer version of iOS is available, follow the onscreen instructions to download and install it. 

    2. Make sure you have a recent backup to restore from.

       
         
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        On your iOS 8 device: Go to Settings > iCloud > Storage > Manage Storage, then tap a device listed under Backups to see the date and size of its latest backup. 

         
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        On your iOS 7 device: Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap a device listed under Backups to see the date and size of its latest backup. 

         
       

      For information about backing up manually now, see Back up your iOS device to iCloud. If you don’t see a backup you expected to be there, see the Apple Support article If you need help restoring from an iCloud backup. 

    3. Go to Settings > General > Reset, then tap “Erase all content and settings.”

    4. In the Setup Assistant, proceed to “Set up your device,” tap Restore from a Backup, then sign in to iCloud. 

    5. Proceed to “Choose backup,” then choose from a list of available backups in iCloud.

       

      For help deciding which backup to restore from, including information about restoring from another device’s backup, see the Apple Support article If you need help restoring from an iCloud backup.

     

    Thank you for using Apple Support Communities.