Q: iTunes not connecting to internet for update, "The iTunes update could not be contacted, Please check internet connection" but I a ... iTunes not connecting to internet for update, "The iTunes update could not be contacted, Please check internet connection" but I am connected to the internet. more
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Jul 14, 2015 12:49 PM in response to ConnieMacLeanby jason269,Hello, ConnieMacLean.
Thank you for visiting Apple Support Communities.
It sounds like you are attempting to update your iPhone and receiving an error that iTunes can't contact the iPhone software update server. If this is the case, then take a look at the troubleshooting steps in the article below.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
Regards
