Q: disc burner or software not found

On my computer I know it did work, and now it wont, tried to burn a cd but it keeps saying "disc burner or software not found" have updated latest version. Thanks

Windows 8

Posted on Jul 11, 2015 6:45 AM

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Q: disc burner or software not found

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by Allen A,

Allen A Jul 13, 2015 6:39 AM in response to Floridamatty
Community Specialists

Jul 13, 2015 6:39 AM in response to Floridamatty

Hey Floridamatty,

We've an article (linked below) that provides information regarding this error, as well as steps to resolve it that should get you back to burning in short order!

iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
https://support.apple.com/en-us/HT203242

Sincerely
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Q: disc burner or software not found

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by Allen A,

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