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Helpful answers
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Jul 13, 2015 12:20 PM in response to Saleh06546by jeremy_v,★HelpfulHey Saleh06546,
Thanks for visiting Apple Support Communities.
It sounds like your iPhone 5 doesn't record sound with video or FaceTime calls when using the front camera, but the rear camera works normally.
You tried many good troubleshooting steps including restoring the device to factory settings. Since the front camera or microphone still doesn't work, take your device to an Apple Retail Store or Authorized Service Provider for more help (as mentioned in Get help with the camera on your iPhone, iPad, or iPod touch).
All the best.
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Jul 13, 2015 1:19 PM in response to jeremy_vby Saleh06546,HI Jeremy_v,
thanks for support. U suppose my problem is hardware problem?
the microphone of front camera is different from rear camera microphone?
I Also did a trick, tried the Face time with front camera using hands free accesory, and it worked without problem
tnx again
best regards,
SAleh
