HT203353: If Safari is slow, stops responding, quits unexpectedly, or has other issues
Learn about If Safari is slow, stops responding, quits unexpectedly, or has other issues
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Helpful answers
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Jul 9, 2015 5:32 AM in response to CarMelo Cherubinby D.Cohen,Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"
press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.
Open Safari - Preferences - Privacy - Remove All Website Data.
Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop.
After this, open Safari - Preferences - General and assign your homepage once again.
Hope this helps!
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Jul 10, 2015 7:18 AM in response to D.Cohenby CarMelo Cherubin,Good mooring, DC.
Thank you for your help, so far.
I get stuck at:
Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop.
Pardon my ignorance, but I have no idea where this "Go" menu is.
Please advise.
Thanks.
-C
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Jul 13, 2015 4:46 PM in response to CarMelo Cherubinby CarMelo Cherubin,Duh. I located the GO menu. I never ever use it, so I didn't realize it was sitting right there in my finder toolbar.
That said, I did what D. Cohen suggested, and noting changed. It didn't work.
What do I do with the safari folder that is now on my desktop?
I see that a new one was created in my GO>Library, so, can I delete the one I moved to my desktop?
Any other ideas on how I can correct my original issue?
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Jul 14, 2015 6:41 AM in response to CarMelo Cherubinby Eric Root,Yes.
10.10
Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library./Caches/com.apple.Safari/Caches.db and move it to the trash.
Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.
Safari Corruption See post by Linc Davis
10.9 and lower
Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Reset Safari. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library./Caches/com.apple.Safari/Caches.db and move it to the trash.
Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.
Safari Corruption See post by Linc Davis