penfrombooragoon
Level 1 (0 points)

Q: why do i get an error message when i try and authorise my computer?

why do i get an error message when i try and authorise my computer? it says that"the requested resource was not found" and there is an error at the iTunes store.

I have deauthorised all my computers so solve another problem, now I cant reauthorise

Posted on Jul 14, 2015 1:54 AM

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penfrombooragoon

Q: why do i get an error message when i try and authorise my computer?

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  • by Carolyn Samit,Helpful

    Carolyn Samit Carolyn Samit Jul 14, 2015 1:57 AM in response to penfrombooragoon
    Level 10 (123,901 points)
    Apple Music
    Jul 14, 2015 1:57 AM in response to penfrombooragoon

    Not sure if this applies to your situation ..

     

    Windows users

    "If you didn’t deauthorize your computer before you re-installed Windows or upgraded your RAM, hard disk, or other system components, your computer might be using multiple authorizations. Try to deauthorize your computer a few times until it’s no longer authorized, then authorize your computer again. After you do this, it will use only one authorization."

     

    From here >  Deauthorize your computer using iTunes

  • by penfrombooragoon,

    penfrombooragoon penfrombooragoon Jul 14, 2015 2:44 AM in response to penfrombooragoon
    Level 1 (0 points)
    Jul 14, 2015 2:44 AM in response to penfrombooragoon

    I have now authorised my computer, thanks for the tip.

    However, when I try and download my purchased apps from the app store to my computer, I get a message saying "Your request could not be processed.  Error code 5105"