Q: How do I setup Family Sharing with a Shared iTunes account
Sorry about the rant that follows, the question I want to ask is at the end.
I've read a number of posts from this forum and I still am a but confused about some of the specifics for Family Sharing. I called the other day and that person seemed to know, from experience and training, how it works. I wasn't ready to go forward until tonight and called back. It was clear that the the Apple Support rep I talked to the second time didn't know what Family sharing was and I have to say this is the worst experience I've had from Apple since I've been using their products.
My simple question of what Apple ID should be used for the invited family member for purchases was met with a vague "Apple doesn't support sharing iTunes Apple id's" and "it can be any Apple ID I want".
She then said she tried to send me the doc on setting up Family Sharing but it had already been sent, which was true. But that doc seemed to leave certain questions unanswered like "After you choose and confirm your Apple ID you can share purchases from that account” but I asked her what "that Account" meant, the organizer ID or the iTunes ID? Sigh. She didn't know so read from script. I was hoping that being put on hold would get someone that knew something about Family Sharing. Eventually. after I kept asking what ID I needed to answer, she hung up, saying she didn't want to argue with me. Sigh...
I am running the latest iOS and OS/X and iTunes releases and want to setup Family Sharing for my wife and myself. Does anyone know what ID the invitee need to enter for purchases when accepting the invite? Is it the Organizer ID or the shared iTunes ID we've been using for purchases up to this point?
Thanks,
Bill
Posted on Jul 13, 2015 7:15 PM