HT201239: Using Apple Pay in stores, and within apps and websites

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beccaturner

Q: How to change the verfication phone number the code is sent to?

verification code is sent to my old phone number and it won't let me select a different one, how do I change it?

iPhone 6, iOS 8.4

Posted on Jul 14, 2015 9:38 AM

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Q: How to change the verfication phone number the code is sent to?

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  • by ZackTheGreat,

    ZackTheGreat ZackTheGreat Jul 14, 2015 9:45 AM in response to beccaturner
    Level 2 (155 points)
    Jul 14, 2015 9:45 AM in response to beccaturner

    Hello beccaturner,

     

    Thanks for using Apple Support Communities.


    You can change the addresses, email, or phone number you use for paying within apps at any time. Go to Settings > Passbook & Apple Pay to update your information. To update the billing address for a card, go to Settings > Passbook & Apple Pay, tap a card, then tap the billing address.

     

    Best of luck,

    Zack

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jul 14, 2015 9:47 AM in response to beccaturner
    Level 9 (58,860 points)
    iPhone
    Jul 14, 2015 9:47 AM in response to beccaturner

    beccaturner wrote:

     

    verification code is sent to my old phone number and it won't let me select a different one, how do I change it?

    See this support article:

     

    Frequently asked questions about two-step verification for Apple ID - Apple Support

     

    And this:

     

    As long as you still have your Recovery Key and remember your Apple ID password, you can sign in and add a new trusted device to your account. You can also remove any devices you may have lost, sold, or given away.

    1. Go to My Apple ID, select Manage your Apple ID, and sign in.
    2. On the Verify Your Identity screen, select "Unable to receive messages at any of your devices?"
    3. In the pop-up window, enter your Recovery Key.
    4. Then, under Edit your Apple ID, select Password and Security > Trusted devices > Manage.
    5. Remove the device you no longer wish to use to verify your identity.
    6. Either verify another device already listed, or select Set up Find My iPhone to add a new trusted device to your list.
  • by JaxFLBear,

    JaxFLBear JaxFLBear Jul 14, 2015 12:03 PM in response to beccaturner
    Level 2 (319 points)
    Jul 14, 2015 12:03 PM in response to beccaturner

    If the verification code is to authorize a credit card you are trying to add to Apple Pay, you need to update the contact information with your card issuer.