Q: I can't hear sound on my iPhone 5c

Hello Cavs nation,

I'm sorry to hear you are having these issues with your iPhone. If you continue to have audio or sound issues with your iPhone, you may find the troubleshooting steps outlined in the following articles helpful:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

If your headset isn't working - Apple Support

Regards