HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

ForeverAndAlways1023

Level 1 (0 points)

Q: My iPod won't connect to the Wi-Fi.

When I try to, it connects for about 2 seconds, and then goes to www.apple.com. But, the only thing that shows up is a white screen that has nothing but random words on the top. When I press cancel, it just goes back to the settings and won't connect. It has never done this before and I'm not sure why it's doing it. I've tried resetting my iPod and restarting my router. What should I do?

iPhone 4

Posted on Jul 14, 2015 8:28 PM

I have this question too

Q: My iPod won't connect to the Wi-Fi.

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by Carolyn Samit,

Carolyn Samit Jul 14, 2015 8:31 PM in response to ForeverAndAlways1023
Level 10 (122,076 points)

Apple Music

Jul 14, 2015 8:31 PM in response to ForeverAndAlways1023

Try this support article > If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
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by ForeverAndAlways1023,

ForeverAndAlways1023 Jul 14, 2015 8:33 PM in response to Carolyn Samit
Level 1 (0 points)

Jul 14, 2015 8:33 PM in response to Carolyn Samit

I've tried all of that and nothing seems to be working! :/
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by Bunnilovesyou,

Bunnilovesyou Jul 14, 2015 10:15 PM in response to ForeverAndAlways1023
Level 1 (0 points)

Jul 14, 2015 10:15 PM in response to ForeverAndAlways1023

Sare exact thing is happening to both my boyfriend and my iPod 4... It was working fine this morning s d now it won't connect and keep showing a log in page :/
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by ForeverAndAlways1023,

ForeverAndAlways1023 Jul 14, 2015 10:23 PM in response to Bunnilovesyou
Level 1 (0 points)

Jul 14, 2015 10:23 PM in response to Bunnilovesyou

_ems_Jul 14, 2015 10:12 PM Re: Help! My iPod cannot connect to internet!
Re: Help! My iPod cannot connect to internet!in response to jefferey92
Here's what worked for me. I posted a question on yahoo answers and someone found a solution, so im sharing it ^^
"Go to SETTINGS next to your networks name there's a blue arrow click on that ... now
turn ON auto-join and
turn OFF auto-log in
it should work!!"
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by JDSTRATTON,

JDSTRATTON Jul 14, 2015 10:50 PM in response to Bunnilovesyou
Level 1 (15 points)

Jul 14, 2015 10:50 PM in response to Bunnilovesyou

"Go to SETTINGS next to your networks name there's a blue arrow click on that ... now
turn ON auto-join and
turn OFF auto-log in
it should work!!"
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by acadp,

acadp Jul 15, 2015 2:23 AM in response to JDSTRATTON
Level 1 (0 points)

Jul 15, 2015 2:23 AM in response to JDSTRATTON

"Go to SETTINGS next to your networks name there's a blue arrow click on that ... now
turn ON auto-join and
turn OFF auto-log in
it should work!!"

Where can I find "auto-log in" in an itouch 5th Gen?
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HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Q: My iPod won't connect to the Wi-Fi.

All replies Helpful answers

by Carolyn Samit,

by ForeverAndAlways1023,

by Bunnilovesyou,

by ForeverAndAlways1023,

by JDSTRATTON,

by acadp,

All replies

Helpful answers