everardofromvass

Q: Safari Error Message: A problem occurred with this webpage so it was reloaded

why do you hate me so much Apple/Safari?!  It's gotten to the point that I have to post on here.  It's very annoying.  I expect much better from Apple.  Almost considering switchimg browsers but I have a hard time not using Apple products. Please fix this.  I've searched for fixed n nothing.

iPhone 6 Plus, iOS 8

Posted on Jan 17, 2015 3:19 PM

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Q: Safari Error Message: A problem occurred with this webpage so it was reloaded

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  • Helpful answers

  • by mario49,

    mario49 mario49 Jan 19, 2015 11:02 AM in response to everardofromvass
    Community Specialists
    Jan 19, 2015 11:02 AM in response to everardofromvass

    Hi everardofromvass,

     

    Thanks for using Apple Support Communities. Based on what you stated, it sounds like Safari is having trouble with a webpage. I would recommend that you read this article, it may be able to help the issue.

     

    Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support

     

    Cheers,

    Mario

  • by everardofromvass,

    everardofromvass everardofromvass Jan 19, 2015 11:40 AM in response to mario49
    Level 1 (1 points)
    Jan 19, 2015 11:40 AM in response to mario49

    Thanks for the response!  I'm not having any issues on OS X it's just on my iPhone.  I don't use my iPad much so I don't know if it's on that (still running iOS 7 on that tho).  I've never installed anything that doesn't come from the App Store and only use Safari and other apple software on it.  I'm close to resetting my phone and starting from scratch.  I'd hate to do that on a brand new phone and have never had issues with any of my Apple products (Time Capsule, iMac, iPad, macbook pro, iPhones, apple tv, etc.) especially since I bragg so much about them to owners of the other inferior stuff!  Thanks!

  • by mario49,

    mario49 mario49 Jan 19, 2015 3:01 PM in response to everardofromvass
    Community Specialists
    Jan 19, 2015 3:01 PM in response to everardofromvass

    Hey everardofromvass,

     

    Are you are getting the error from one or multiple sites? One option is to force close the Safari app. 

    Force an app to close in iOS - Apple Support

     

    If after that Safari is still having trouble loading site you may want to follow this article. 

    Restart or reset your iPhone, iPad, or iPod touch - Apple Support

     

    As a last step it may end up needing to to be restored to factory. 

    Use iTunes to restore your iOS device to factory settings - Apple Support

     

    Thanks for using Apple Support Communities.

    Have a good one,

    Mario

  • by dg68,

    dg68 dg68 Feb 22, 2015 4:43 AM in response to everardofromvass
    Level 1 (0 points)
    Feb 22, 2015 4:43 AM in response to everardofromvass

    In most threads I've seen about this, and about incessant tab and app reloading/relaunching,  nobody seems to want to do much more than suggesting standard diagnostics and resets, but... These are byproducts of OS8 hungrily exposing the laughably small amount of RAM in the older iPad and iPhone hardware. 


    You migh have better luck with all other apps closed, and all other tabs in Safari closed, too.. Or you might do a little better with other browsers, but I think you'll otherwise be left like many of us, wishing we'd never updated the OS.

  • by erik graham,

    erik graham erik graham Feb 27, 2015 3:14 PM in response to dg68
    Level 3 (651 points)
    Feb 27, 2015 3:14 PM in response to dg68

    Same problem.  Happens on many many different sites. Very annoying. I've done everything, including numerous power cycles and a complete reset to factory defaults. It seems to be related to JavaScript, but who knows. With the number of people complaining about this, I find it hard to believe Apple developers aren't experiencing the same issue. I want my iPhone back (the one that actually worked).  iPhone6+ fully updated.

  • by madrich,

    madrich madrich Mar 21, 2015 12:09 PM in response to erik graham
    Level 1 (124 points)
    Mar 21, 2015 12:09 PM in response to erik graham

    IIf I shut-off the Safari Java Script then the problem stops!d

  • by madrich,

    madrich madrich Mar 21, 2015 12:10 PM in response to everardofromvass
    Level 1 (124 points)
    Mar 21, 2015 12:10 PM in response to everardofromvass

    IIf I shut- off the Safari Java Script then the problem stops!

  • by viklika,

    viklika viklika Apr 14, 2015 2:46 PM in response to madrich
    Level 1 (4 points)
    iPad
    Apr 14, 2015 2:46 PM in response to madrich

    Unable to work with many sites without java script. This community too.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Apr 14, 2015 2:47 PM in response to madrich
    Level 8 (38,236 points)
    Mac OS X
    Apr 14, 2015 2:47 PM in response to madrich

    That means that whatever is happening is intentional on the part of the web site; turning off javascript thwarts the site's intent. Don't visit sites that have a problem.

  • by davidwhthomas,

    davidwhthomas davidwhthomas May 22, 2015 8:27 PM in response to everardofromvass
    Level 1 (0 points)
    May 22, 2015 8:27 PM in response to everardofromvass

    I suspect this problem occurs because the iPhone 6 only has 1GB of RAM. When loading the webpage, iOS runs out of free memory so does the reload thing, freeing up used memory in the process. I found if you close all other apps and browser tabs, there's more resources available, and the problem occurs less frequently.

  • by Targe37,

    Targe37 Targe37 May 24, 2015 1:19 AM in response to everardofromvass
    Level 1 (0 points)
    May 24, 2015 1:19 AM in response to everardofromvass

    Same issue. At first I thought it was pages loaded from bookmarks but seems to afflict any webpage. I turned off Java and the problem has ceased. Not ideal as I need the content.....

  • by Saving Lady,

    Saving Lady Saving Lady Jul 15, 2015 10:40 AM in response to everardofromvass
    Level 1 (0 points)
    Jul 15, 2015 10:40 AM in response to everardofromvass

    I have only recently had this problem on my iPad Mini but not on my iPhone 6. It is very annoying and makes it almost impossible to access the Web.  It's true that if you disable Java the problem goes away, but then you might as well disable the device since your access to content is limited. I've upgraded to iOS 8.4 on my Mini but not on my iPhone. I suspect that this might be where the problem lies since one works well and the other doesn't. Of course, I have a problem with AT&T's network jamming up also making it impossible to go online. That affects both devices. I certainly am not going to upgrade iOS on my phone unless or until this problem is resolved.  Do you think Apple is burying its head in the sand with this issue? If I never have to upgrade OSs, it won't matter on my phone, but at some point that might not be an option. Sorry I did it on my Mini now. It worked fine before. Does anyone know if an earlier version of the OS can be reinstalled if taken to an Apple store?