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All replies
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Helpful answers
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Jul 14, 2015 6:21 AM in response to maddanjby Jason L,Hello maddanj,
The article linked below provides a lot of great troubleshooting tips that can help resolve issues like the one that you described, where tracks are skipping on your iPod.
Troubleshooting songs that skip - Apple Support
Ciao.
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Jul 14, 2015 12:01 PM in response to maddanjby maddanj,Jason L told me to follow the Apple technical support guidelines for this issue. I can't access the latest reply to respond so I'm putting it here. I've already done the research and process of elimination from Apple via the link he provided: Troubleshooting songs that skip - Apple Support
and also from the support community here but none of these has resolved my issue. The issue is with mpeg4 not AAC protected audio files.
Thanks Jason
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Jul 15, 2015 1:22 PM in response to maddanjby Jason L,Thank you for using the Apple Support Communities. Due to the nature of the skipping issue, you may find more information by using another one of the Apple support resource provided here: https://getsupport.apple.com/GetproductgroupList.action.
