jimfromcalayan

Q: what should I do to my iPad it does not open only a message "Activate iPad" the previous owner is not present

What should I do to open my iPad mini no applications displayed only the message "Activate iPad" the iPad was lost and erased. sign in with the apple Id used to erased this iPad. asking for Apple ID and Password and the problem is the previous owner is not present.  I need help please.

iPad Mini, iOS 8, sn: DM*********GSW

Posted on Jul 16, 2015 6:06 AM

Close

Q: what should I do to my iPad it does not open only a message "Activate iPad" the previous owner is not present

  • All replies
  • Helpful answers

  • by thunderzzz,

    thunderzzz thunderzzz Jul 16, 2015 6:09 AM in response to jimfromcalayan
    Level 6 (8,379 points)
    Notebooks
    Jul 16, 2015 6:09 AM in response to jimfromcalayan

    You need to contact the seller and ask him to remove this iPhone from his list of devices. Otherwise, your iPhone will be a useless brick.

    Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support

  • by Briansyddall,

    Briansyddall Briansyddall Jul 16, 2015 6:20 AM in response to jimfromcalayan
    Level 6 (9,200 points)
    Apple Watch
    Jul 16, 2015 6:20 AM in response to jimfromcalayan

    Hi

    If you bought from Ebay or a second hand shop ask for your money back .

    If its locked to unknown Apple ID  you cannot use.

    Cheers

    Brian

  • by williame_,

    williame_ williame_ Jun 8, 2016 7:53 PM in response to thunderzzz
    Level 1 (8 points)
    Mac OS X
    Jun 8, 2016 7:53 PM in response to thunderzzz

    Actually, my Apple is a original purchased by me. The email and password is not something I would ever dream of. I have my password and email ID in my notebook, so I know what I originally used. Apple is doing all this to drive people away from Apple to HP Products.

  • by deggie,

    deggie deggie Jun 8, 2016 8:27 PM in response to williame_
    Level 9 (54,734 points)
    iPhone
    Jun 8, 2016 8:27 PM in response to williame_

    If it was originally purchased by you from an Apple Store or an authorized Apple reseller then the Apple ID/Password should be yours. If it isn't then the device was not new, return it to where you bought it. Or take your proof of purchase to an Apple Store and have it reset.

     

    What this is is Activation Lock and it has reduced the theft of Apple iDevices by double-digit percentages around the world.  You theory is just silly.

  • by williame_,

    williame_ williame_ Jun 9, 2016 5:20 AM in response to jimfromcalayan
    Level 1 (8 points)
    Mac OS X
    Jun 9, 2016 5:20 AM in response to jimfromcalayan

    Apple will not admit a flaw, instead they give a stand lie; you bought it used. When in fact you are the original owner, and the Apple flaw is the Apple will not recognize the original owner. It pulls a rabbit out of their hat and says its your fault it is a used Apple. Even when you bought it brand new and know for a fact the password and user name. But Apple decided you have had it long enough and makes a error appear that you can't fix. It is easy for a Apple technician to have a built in problem, after so many months.

  • by Michael Black,

    Michael Black Michael Black Jun 9, 2016 6:02 AM in response to jimfromcalayan
    Level 7 (25,095 points)
    Jun 9, 2016 6:02 AM in response to jimfromcalayan

    Nothing anyone here can do to help you.  You need that previous owners iCloud password or their help to remove activation lock.  The previous owner can do it from a web browser by logging into their iCloud account and removing that device from their list of tracked devices.  But there is no way to bypass or cheat activation lock.  If you do not have the password or cannot contact the person you got the iPad from to help you, then you cannot activate and use that iPad.

  • by Michael Black,

    Michael Black Michael Black Jun 9, 2016 6:08 AM in response to williame_
    Level 7 (25,095 points)
    Jun 9, 2016 6:08 AM in response to williame_

    williame_ wrote:

     

    Apple will not admit a flaw, instead they give a stand lie; you bought it used. When in fact you are the original owner, and the Apple flaw is the Apple will not recognize the original owner. It pulls a rabbit out of their hat and says its your fault it is a used Apple. Even when you bought it brand new and know for a fact the password and user name. But Apple decided you have had it long enough and makes a error appear that you can't fix. It is easy for a Apple technician to have a built in problem, after so many months.

     

    Of course, the internet troll's standard reply to something that doesn't work the way they want it to or thinks it should - it must be a conspiracy!

  • by williame_,

    williame_ williame_ Jun 9, 2016 7:38 AM in response to Michael Black
    Level 1 (8 points)
    Mac OS X
    Jun 9, 2016 7:38 AM in response to Michael Black

    Thanks Michael Black

    Your review and reply, restores my faith in mankind to always be peaceful kind and believe in Donald Trump.