Q: iPad air was stuck on Apple logo, now stuck in recovery mode

Hi guys, my iPad air was initially stuck on the Apple logo whilst trying to boot up the device. I have tried putting the iPad into DFU mode (home and lock buttons together) and the volume up myth whilst turning on.

Neither of these worked, I currently have my device plugged into my iTunes - I have tried multiple times to update and restore the device to iOS 8.4 - however iTunes expects a response from the iPad which isn't possible and so iTunes can't successfully restore. This gives me error code 4014.

Can SOMEONE PLEASE HELP????