O00Dany00O

Q: Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Hello everyone,

 

I've a problem on my MacBook Pro with Retina Display 13" (late 2013).

I've always used it plugged with an external monitor (I love double screen), magic mouse and bluetooth keyboard. On Mavericks everything was perfect with this setup.

Yesterday I installed OSX Yosemite and I've found a boring problem: my Magic Mouse and my Bluetooth Keyboard have a 0.5 second of latency, lag. This happen when the Macbook is not plugged with battery charger. When he is on charge, the problem don't exist.

 

I noticed this bug also on the public beta of this summer and submit the feedback.

I hoped that they fixed this before release but the bug is still here.

 

How can i solve this boring problem?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 18, 2014 7:03 AM

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Q: Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

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  • by markfrompenfield,

    markfrompenfield markfrompenfield Jul 4, 2015 4:49 AM in response to Fustbariclation
    Level 1 (0 points)
    Jul 4, 2015 4:49 AM in response to Fustbariclation

    I have the same issue here! The long pause and then reconnection of my magic mouse - very annoying! Not to mention that bluetooth is still very spotty when connected to other devices. I'm using a mid 2014 15" MBP

     

    If anyone finds a fix to this please let me know also.

  • by video_newbie,

    video_newbie video_newbie Jul 4, 2015 10:43 AM in response to markfrompenfield
    Level 1 (14 points)
    Jul 4, 2015 10:43 AM in response to markfrompenfield

    10.10.4 update has not fixed this problem.

  • by xander77a,

    xander77a xander77a Jul 5, 2015 8:45 PM in response to video_newbie
    Level 1 (0 points)
    Jul 5, 2015 8:45 PM in response to video_newbie

    Same issue with my keyboard. It's been this way for months. Applications hang, bluetooth is unbearable... Yosemite has turned this machine into a second rate product.

  • by cfreuler,

    cfreuler cfreuler Jul 14, 2015 11:43 AM in response to thadfromsharpsburg
    Level 1 (5 points)
    Jul 14, 2015 11:43 AM in response to thadfromsharpsburg

    This worked for me. Thanks for the pro tip.

  • by 81SK,

    81SK 81SK Jul 16, 2015 7:20 PM in response to James Sentman
    Level 1 (0 points)
    Jul 16, 2015 7:20 PM in response to James Sentman

    This is EXACTLY what is happening to me. I have a brand new 13" Macbook Pro Retina and I notice it most when Safari websites are loading. It's horrible. I replaced a PC with this computer because Apple products were always so great, and now I want to go back to my PC because it makes the the whole user experience just awful. I must admit that I'm pretty disappointed in Apple with this.

  • by Christopher Wall,

    Christopher Wall Christopher Wall Aug 4, 2015 7:04 AM in response to 81SK
    Level 1 (0 points)
    Aug 4, 2015 7:04 AM in response to 81SK

    Giving up!  Just pulled out two of the older USB Apple keyboards and USB mice...  I have two MBP Retina 15" laptops connected to Apple 27" screens in clamshell mode, and can't get a reliable bluetooth connection to save my life - it has actually gotten a lot worse over the last few days than ever before.  Thanks Apple!

  • by fekimoki,

    fekimoki fekimoki Aug 4, 2015 7:10 AM in response to Christopher Wall
    Level 1 (30 points)
    Aug 4, 2015 7:10 AM in response to Christopher Wall

    Yesterday I removed all bluetooth devices, and deleted com.apple.Bluetooth.plist in /Library/Preferences/ ; and restart the computer.

    I can say it's "better" now after repairing all.

  • by playspeed1,

    playspeed1 playspeed1 Aug 4, 2015 8:39 AM in response to O00Dany00O
    Level 1 (0 points)
    Aug 4, 2015 8:39 AM in response to O00Dany00O

    To newbies to this problem -> this helps (at least in my case):

    1) use the 2.xGhz network, not the 5Ghz one (the 5Ghz connection is not reliable / breaking / interfering)

    2) move mouse cursor to bluetooth icon in the panel, click.

    3) Chose your mouse and click connect

    4) Then quickly move the cursor to WIFI icon, click on it.

    5) wait a little, while waiting, turn on (or turn off and turn on again) the bluetooth mouse

    6) Quickly click the physical mouse buttons

    7) It should connect

  • by Victus,

    Victus Victus Aug 12, 2015 7:48 AM in response to thadfromsharpsburg
    Level 1 (0 points)
    Aug 12, 2015 7:48 AM in response to thadfromsharpsburg

    I did this about 30 minutes ago when I was getting a pretty bad delay while trying to use InDesign. Deleted everything in my Network Connections that wasn't being used and it seemed to alleviate the issue. Everything being my WiFi connection (I use hardline) and PAN (Phone).

  • by corydchurch,

    corydchurch corydchurch Aug 12, 2015 8:18 AM in response to O00Dany00O
    Level 1 (0 points)
    Aug 12, 2015 8:18 AM in response to O00Dany00O

    This seems very stupid, lame and dumb, but my very bad magic mouse delays and lags where resolved by using a mouse pad! I'm not kidding either.

  • by pferrel,

    pferrel pferrel Sep 15, 2015 8:51 AM in response to playspeed1
    Level 1 (0 points)
    Sep 15, 2015 8:51 AM in response to playspeed1

    Weird, but worked.

  • by keesdings,

    keesdings keesdings Sep 21, 2015 8:25 AM in response to johanfromälvsjö
    Level 1 (0 points)
    Sep 21, 2015 8:25 AM in response to johanfromälvsjö

    Problems with my magic mouse

     

    I have also problems with my magic mouse. I have operating system  Yosemite X 10.10.5.

     

    Since a few days my magic mouse doesn't function good anymore.

    It goes on and on saying: no connection, connection, no connection, etcetera.

     

    It drives my crazy.

     

    I have tried different kind of alkaline batteries but that makes no difference. The problem stays!

     

    Who can help me??

     

    Sincerely, Kees Dings

  • by justinjsc,

    justinjsc justinjsc Oct 22, 2015 10:03 PM in response to O00Dany00O
    Level 1 (5 points)
    Oct 22, 2015 10:03 PM in response to O00Dany00O

    Yeah, I can confirm that I generally am having really good signal strength, yet it lags. All possible interference is FAR from even the other side of the MBP. I think it's a driver issue when it comes to Magic Mouse. I have 2 and both do the same thing. It MAY be a problem with the firmware in the actual mouse itself, but no way of knowing. It's quite annoying. I had the problem on my old bluetooth chip, then I upgraded the chip so I could have hand-off, but this chip does it too. No, disabling wifi, or Bluetooth PAN, or hand-off, or changing (brand-new) batteries, or new mousepad (actually, that sometimes DID help, but that's for other reasons), or jumping up and down and twirling your tongue around your nose, or SMC reset, or PRAM reset DO NOT WORK!  It's a software issue. "SmoothMouse" seems to help slightly, but it just creates a really fast laggy cursor. I've also read that this happens with Logitech mice, and in my experience, even having it right up next to the laptop has also resulted in the same problems.  Additionally, the keyboard does have some issues (occasionally) with laggy typing, but again, I'm not convinced that it's a signal strength error. MAYBE interference with wifi, but   still have the same problem  when wifi is off. MAYBE hard drives, but I have this problem even when I'm at my coffee table.

     

    You should be able to use a keyboard tray that slides under your desk and have the bluetooth be fine. You should also be able to use a laptop riser. These are basic things that just make sense, given the money we pay. (I paid $3,500 for my laptop back in 2011). This is ridiculous. Less than 2 feet away, nothing at all should cause any signal degradation, much less a wooden desk. Also, I use MacID to auto-lock my macbook pro when I walk away (yes, I've even disabled that and no it doesn't solve it) and I can tell that the mac bluetooth chip screws up even with that, because it often says "about to lock computer, due to proximity).  SO yes, maybe interference, but I don't think it's necessarily just that.

  • by Mark808,

    Mark808 Mark808 Oct 22, 2015 10:11 PM in response to justinjsc
    Level 1 (0 points)
    Oct 22, 2015 10:11 PM in response to justinjsc

    I'm on 10.10.5 and the issue resolved itself somehow along the way, just the usual Apple updates so there is hope. Hopefully El Captain doesn't break it again, just in case will wait until a couple updates before upgrading, was burnt with Yosemite

  • by timojhen,

    timojhen timojhen Nov 15, 2015 3:43 PM in response to Mark808
    Level 1 (0 points)
    Nov 15, 2015 3:43 PM in response to Mark808

    Another who's been completely bewildered by this.  Even purchased another trackpad thinking there had to be something (mechanically) wrong with the one I had.  Sigh.

     

    So far, disabling Handoff seems to have worked this time.  I've tried everything else a bazillion times and while it may work briefly (one use) I end up with the unable to connect again.

     

    Just noticed that the toolbar BT icon states that BT is off, the system panel says it's on when this is happening.  Not sure which to believe, know that it simply doesn't work.  (external trackpad on 2015 MBP)

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