chaitanyafromdehradun
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Q: My MacBook (13") hangs up frequently.

I use MacBook (13") of 2008 vintage with Mac OS 10.6.8. H/W Specs: Processor 2 GHz Intel Core Duo, Memory 2 GB 667 MHz DDR2 SDRAM, available Disk space 300 GB. Lately, the system has started to hang. The cursor does not move. "Control- alt-esc" key does not work. Only way I am able to get out of the jam is to manually switch off the power and restart it. When I use Activity Monitor, it shows, on an average,  about 1- 1.2 GB memory as used, 500 MB as available memory. Could my problem be related to memory? If so, is there a utility / reliable software for memory clean-up and management which is compatible with Mac OS 10.6.8  Or, if the problem is not related to memory, does anyone have a suggestion to solve the problem?  - Chaitanya       

MacBook, Mac OS X (10.6.8), Mac Power Point 2008, ver 12.0

Posted on Jul 14, 2015 10:58 AM

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chaitanyafromdehradun

Q: My MacBook (13") hangs up frequently.

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  • by Nubz N.,Helpful

    Nubz N. Nubz N. Jul 16, 2015 10:57 AM in response to chaitanyafromdehradun
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    Jul 16, 2015 10:57 AM in response to chaitanyafromdehradun

    Howdy chaitanyafromdehradun,

     

    It sounds like your MacBook is totally freezing if the mouse doesn't move and the keyboard doesn't respond.  Have you tried Command-Option-Esc ? (Force quit)   Also can you tell if the time in the upper right menu bar is incrementing?  Showing seconds helps with that.

     

    With such a hard freeze I would start with this article

    Isolating issues in Mac OS X - Apple Support

     

    Note it links to a software troubleshooting article which is good too.

    Mac OS X: How to troubleshoot a software issue - Apple Support

     

    Take care

  • by chaitanyafromdehradun,

    chaitanyafromdehradun chaitanyafromdehradun Jul 16, 2015 11:55 AM in response to Nubz N.
    Level 1 (0 points)
    Jul 16, 2015 11:55 AM in response to Nubz N.

    Many thanks Nubz for your advice. However, I should share with you a happy development on this issue: Just on a hunch, I explored the Disk Utility. Verify Disk did not show any error. I then clicked on Verify Disk Permission which flagged a long list like,

    "Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/dt.jar", should be lrwxr-xr-x , they are lrw-r--r-- ."…...

    I then clicked on "Repair Permissions" which apparently reset some ( but not all) of the permissions. I carried out this operation two days ago and in the meantime, the system has not hanged. However, I will stay alert to watching the system behavior as described  in the article you have provided and I am keeping my finger crossed. Thank you, once again and best wishes. - Chaitanya

  • by Nubz N.,Helpful

    Nubz N. Nubz N. Jul 17, 2015 6:32 AM in response to chaitanyafromdehradun
    Community Hosts
    Jul 17, 2015 6:32 AM in response to chaitanyafromdehradun

    Hi Chaitanya,

     

    Good job.  Glad it's working better.