sgibby11

Q: Movie Rental Problems

I rented a movie, was charged, and then it never downloaded. How do I get it to resume the download? Its not appearing in the download tab on iTunes on my phone...

iPhone 6, iOS 8.4

Posted on Jul 16, 2015 8:55 AM

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Q: Movie Rental Problems

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  • by alex_h1,

    alex_h1 alex_h1 Jul 18, 2015 8:52 AM in response to sgibby11
    Community Specialists
    Jul 18, 2015 8:52 AM in response to sgibby11

    Hello sgibby11,

    Thanks for using Apple Support Communities.

     

    If you're unable to locate where your rental movie is on your iPhone, then please see the information below.  Whenever you rent a movie, it is automatically downloaded to your device.

    Find movies you rented previously

    Find your movie on the device you used to rent it.

    • On a Mac or PC: Go to the Rentals tab in the Movies section of the iTunes Library.
    • On an iOS device: Go to the Rental tab of the Videos app.
    • Using Apple TV (2nd or 3rd generation): Look in the top shelf of the main menu.

    About renting movies from the iTunes Store - Apple Support

     

    Take care.