Q: I cannot erase music from my iphone.

After installing to iTunes 12.2.1.16 a lot of weird and mindchallenging things happened. To many to tell about in this message. The most annoying problem though is that I no longer can erase musik stored on my iphone (music transfered for offline listening). On the last version of iTunes it was no problem. Also my iPod 160g wont' be recognized by iTunes with the new iTunes. Please, I need help. Hope apple will sort this mess out with a new update. Cheers!!

iPhone 6, iOS 8.3

Posted on Jul 19, 2015 10:59 AM

I have this question too

Q: I cannot erase music from my iphone.

All replies

Helpful answers

by Jason L,

Jason L Jul 21, 2015 8:48 AM in response to Techbrute
Community Specialists

Jul 21, 2015 8:48 AM in response to Techbrute

Howdy Techbrute,

It sounds like there are two issues here, the first issue is related to removing music from your iPhone 6, and the second issue is that your iPod classic is not being recognized by iTunes on your PC.

This article will walk you through the process of deleting music from iOS devices.
Delete music, movies, podcasts, and other content from your iPhone, iPad, iPod touch - Apple Support

And, the article below provides troubleshooting suggestions that should resolve the issue with your iPod classic not being recognized in iTunes on your PC.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

Take care.
Reply options

Link to this post

Q: I cannot erase music from my iphone.

All replies Helpful answers

by Jason L,

All replies

Helpful answers