Q: Issue with Safari post 10.10.4 update

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Celini

Level 1 (0 points)

Q: Issue with Safari post 10.10.4 update

I have just updated to 10.10.4; my Safari was quite slow with the last update and I was hoping this one would solve the issue.

Nope, it's even worst. As an example Safari (8.0.7) does not open Facebook anymore (can't establish a secure connection).

(Mail seems pretty messed up as well; my Exchange account does not synchronise anymore; but I won't try to solve this now)

I don't have any extensions installed on Safari

I clear website history, deleted the library cache (basically reset Safari)

If I start in recovery mode, and select "get help online", the version of Safari that opens is 8.0.5 and this one works perfectly fine!

I have read lots of people are having this issue and the answer is usually "use Chrome".

I do not want to use Chrome!

Is there any way to roll back to Safari 8.0.5?

Any other suggestions?

Shall I visit the Geniuses?

Thank you!

MacBook Air (11-inch Mid 2013), OS X Yosemite (10.10.4), Safari 8.0.7

Posted on Jul 19, 2015 11:03 AM

I have this question too

Solved

Carolyn Samit

Level 10 (122,467 points)

Apple Music

A:

Drats!

Do you have anti virus software installed or any third party Mac cleaning utilities by chance?

Posted on Jul 19, 2015 12:02 PM

Q: Issue with Safari post 10.10.4 update

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by Carolyn Samit,Helpful

Carolyn Samit Jul 19, 2015 11:04 AM in response to Celini
Level 10 (122,467 points)

Apple Music

Jul 19, 2015 11:04 AM in response to Celini

You don't have to use Chrome but it is a good idea to have a backup browser installed in case Safari becomes unusable.

Since both Safari and Mail have issues, restart your internet modem and Wi-Fi router if you use one, then restart your Mac try Facebook and Mail.
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by Celini,

Celini Jul 19, 2015 11:48 AM in response to Carolyn Samit
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Jul 19, 2015 11:48 AM in response to Carolyn Samit

Thanks Carolyn.
I basically removed all the library files post updates AND restart the router, and it seems like everything woks again!
Not sure which one exactly did the trick, but I hope this will be stable!
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by Celini,

Celini Jul 19, 2015 11:53 AM in response to Celini
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Jul 19, 2015 11:53 AM in response to Celini

Actually after restarting my computer, Safari refuses to open Facebook again
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by Celini,

Celini Jul 19, 2015 12:01 PM in response to Celini
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Jul 19, 2015 12:01 PM in response to Celini

Last update:
Safari opens Facebook when I share my internet phone connection with my laptop but doesn't work with my home connection.
I can swap from one to the other with Facebook accordingly loading and not loading.
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by Celini,

Celini Jul 19, 2015 12:04 PM in response to Carolyn Samit
Level 1 (0 points)

Jul 19, 2015 12:04 PM in response to Carolyn Samit

Avast is running in background.
No cleaning utilities.
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by Celini,

Celini Jul 19, 2015 12:31 PM in response to Carolyn Samit
Level 1 (0 points)

Jul 19, 2015 12:31 PM in response to Carolyn Samit

I think you are definitely onto something there!

Home connection + Safari +Avast Shield -> No Facebook
Phone connection+ Safari+Avast Shield -> Facebook OK

Home connection+Safari+Avast Shield OFF -> Facebook OK
After quitting Safari, re-enabling Avast Webshield, restarting Safari -> Facebook OK
After restarting computer (Webshield still on), restarting Safari -> NO Facebook

So it looks like for a weird reason Avast Web shield is messing up with Safari 8.0.7/IOS X 10.10.4 on certain internet connections!

Thank you very much for your help Carolyn!
Any suggestion as to install a different (free) web shield?

EDIT: I have now added an exception to the Avast Webshield, and Safari doesn't seem to be blocking Facebook anymore.
Yipee! Hopefully this is the real end now

EDIT2: Nope. Not stable. Avast/Safari blocks Facebook again!
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by Carolyn Samit,

Carolyn Samit Jul 19, 2015 12:39 PM in response to Celini
Level 10 (122,467 points)

Apple Music

Jul 19, 2015 12:39 PM in response to Celini

Uninstall Avast > How to completely uninstall avast! Free Antivirus from a PC or Mac | How to | Softonic

Avast has caused many Mac users problems as noted from the results of an ASC search here.

Good read > The Safe Mac » Mac Malware Guide : Do I need anti-virus software?

You're welcome
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by Celini,

Celini Jul 19, 2015 12:39 PM in response to Carolyn Samit
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Jul 19, 2015 12:39 PM in response to Carolyn Samit

thank you!
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Accepted Answer · Jul 19, 2015 12:02 PM

Carolyn Samit

Level 10 (122,467 points)

Apple Music

Jul 19, 2015 12:02 PM in response to Celini

Drats!

Do you have anti virus software installed or any third party Mac cleaning utilities by chance?

HT204928: About the OS X Yosemite v10.10.4 Update

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