HT204389: Use Siri on your iPhone, iPad, or iPod touch
Learn about Use Siri on your iPhone, iPad, or iPod touch
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Helpful answers
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Jul 20, 2015 12:50 PM in response to jmas95by sterling r,Hi there jmas95,
It sounds like Siri on your phone doesn't seem to hear you even though you have confirmed that other apps that utilize a microphone seem to work without issue despite having toggled Siri off and back on, and resetting various settings. At this point I would try backing up your phone to iTunes:
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.If on the other hand it does not work at all when restored as a new device then that will isolate the issue to the hardware on the phone and require service.
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