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All replies
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Helpful answers
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Jul 20, 2015 3:46 PM in response to ADRunwayby FoxFifth,You would have had to add the product to the My Support Profile -- i.e., gone to that site and entered it. It doesn't happen automatically.
The following may be of some help if you haven't already seen it: If your Mac is lost or stolen - Apple Support
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Jul 20, 2015 3:52 PM in response to FoxFifthby ADRunway,Hi and thanks for your reply. Yes - I've been to that page - it's how I found out about My Support Profile...
Right... ok... so would Apple have the serial number of my machine? Can I find it any other way? It doesn't appear to be on the original receipt...
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Jul 20, 2015 3:58 PM in response to ADRunwayby FoxFifth,I have never seen any way that you can contact Apple and have them give you a serial number. They have another support document for how to get a serial number for a MacBook Pro but unfortunately it doesn't list anything that you haven't already tried: How to find the serial number of your MacBook Pro - Apple Support
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Jul 20, 2015 4:07 PM in response to ADRunwayby ADRunway,How frustrating! They must have it though... Arrgh! Mind you - it's dead, gone, done. I don't think I had FindiPhone activated either...