HT201668: If you can't install or update iTunes for Windows

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atlantis43

Q: unsuccessful install of iTunes player on Win XP platform

Tried to install a Win XP SP3 - compatible version from a website (don't recall if it was an "Apple" site), and it did not successfully install, and was not present in "control Panel" to uninstall.

Then tried to download directly from Apple.  After installation, when trying to run the app, I got message: The file "iTunes Library.itl" cannot be read beacause it was created by a newer version of iTunes

I've now uninstalled all Apple apps, and would like to try again.

Where should I start so as to be successful

iPod classic, Windows XP Pro

Posted on Jul 20, 2015 1:23 PM

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