HT202639: Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Learn about Connect to Wi-Fi on your iPhone, iPad, or iPod touch
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All replies
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Helpful answers
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Jul 21, 2015 2:03 PM in response to t.ettridgeby Allen A,Hi t.ettridge,
Since your iPad Air is occasionally dropping your Wi-Fi connection, it may help to force close all open apps and reset your iPad.
http://support.apple.com/en-us/HT5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/en-us/HT1430
If your iPad Air is still unable to maintain a connection to your Wi-Fi network, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.
- Make sure that you have iTunes 12 or later on your computer.
- Put your device in recovery mode.
- When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
https://support.apple.com/en-us/HT201412
Regards
