Q: Have ICloud on computer. Never has worked. Trying to reinstall after Install says cannot find install file after downl ... Have ICloud on computer. Never has worked. Trying to reinstall after Install says cannot find install file after download? more
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Helpful answers
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Jul 23, 2015 1:52 PM in response to rwilllby judysings,★HelpfulHi rwilll,
If you are having trouble downloading and installing iCloud for Windows, try this link:
Download iCloud for Windows - Apple Support
https://support.apple.com/en-us/HT204283Take care,
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Jul 26, 2015 7:54 AM in response to rwilllby judysings,Hi rwilll,
Thanks for supplying the screenshot. The article below provides some information for issues installing software on a Windows PC. Although the article is about iTunes, the references to Microsoft may be helpful in your situation as well.
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668Make sure that you're logged in to your computer as an administrator.
If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.Disable conflicting software
If you installed security software and are having issues installing iCloud, you might need to disable or uninstall security software to resolve the issues.Right click on the iCloud installer you downloaded and choose "Run as administrator."
Restart your computer.
Get more help
If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
If after all of these steps, you are still unable to run the iCloud software, contact one of our technical advisors Contact Apple.
Regards,
