HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch

Sindhu1234

Level 1 (0 points)

Q: Restore Error

Same problem happened with my iphone 5 but when I am connecting to the Itunes it showing error 4005.Please help me wt to do next?

iPhone 5

Posted on Jul 21, 2015 11:15 PM

I have this question too

Q: Restore Error

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by King_Penguin,

King_Penguin Jul 21, 2015 11:36 PM in response to Sindhu1234
Level 10 (134,193 points)

iTunes

Jul 21, 2015 11:36 PM in response to Sindhu1234

Try the troubleshooting on this page : iOS: Restore errors 4005, 4013, and 4014 - Apple Support
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by Sindhu1234,

Sindhu1234 Jul 22, 2015 2:00 AM in response to King_Penguin
Level 1 (0 points)

Jul 22, 2015 2:00 AM in response to King_Penguin

Hi,
I have tried that also but its not happening..Could you please tell me something than this?
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by King_Penguin,

King_Penguin Jul 22, 2015 3:12 AM in response to Sindhu1234
Level 10 (134,193 points)

iTunes

Jul 22, 2015 3:12 AM in response to Sindhu1234

If you get the same error code on a different computer and with a different computer you may have a hardware issue :

If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
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