ItayMayo

Q: Loading into DFU mode(iPhone 5)

i got iPhone 5 that keep going into DFU Mode without me touching it.

how can i fix this?

(sorry for bad English)

iPhone 5, iOS 8.4

Posted on Jul 20, 2015 12:05 PM

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Q: Loading into DFU mode(iPhone 5)

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  • by pedro d,

    pedro d pedro d Jul 22, 2015 9:52 AM in response to ItayMayo
    Community Specialists
    Jul 22, 2015 9:52 AM in response to ItayMayo

    Hello there, ItayMayo.

     

    It sounds like you might be seeing the Connect to iTunes store screen on your iOS device. The following Knowledge Base article offers some great recommendations on what to do when you see that screen:

     

    If you see Connect to iTunes screen when you start iPhone, iPad, or iPod touch - Apple Support

     

    Restart your device by pressing and holding the Sleep/Wake and Home buttons at the same time until you see the Apple logo.

    If you see the Connect to iTunes screen again, you'll need to reinstall iOS. Follow these steps:

    1. Connect your device to your computer.
    2. You should see this message: "The software on [your device name] needs to be restored to factory settings or updated."
    3. Click Update to reinstall iOS while keeping your data.

    Get help if, after following the steps above, you see a restore error.

    If you don't see a restore error, but you still see the Connect to iTunes screen when you start your device, contact Apple.

     

     

    Thanks for being a part of Apple Support Communities.

     

    Kind Regards.