HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
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Helpful answers
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Jul 23, 2015 6:39 AM in response to rigelca45by venomesmiller,My iPad shows the passwords wrong but I know for a fact it isn't wrong. I have tried like everything and it still doesn't work and its making me mad because it was working fine the other day but yesterday it asked me to re enter my password and then it all happened from there!:(
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Jul 23, 2015 7:36 AM in response to rigelca45by D.Cohen,Reset your network settings.
Settings - General - Reset - Reset Network Settings
Reset your device. This won't delete your data stored on the phone.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
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Jul 23, 2015 9:02 AM in response to D.Cohenby Peizoandme,I Would suggest tapping on the network name and then FORGET THIS NETWORK and then try re joking it prior to resetting network settings as that will erase all saved wifi network PWs saved on the device. If that doesn't work, then reset network settings. Of course, also try connecting to the network with another device to ensure it is actually the correct PW.
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Jul 23, 2015 1:44 PM in response to D.Cohenby RobinB62,hi, i have been having the same problems since the new update and have tried resetting the network several times and even erased my i-pad and reset it to new and still nothing. keeps saying incorrect password. so i tapped on the blue info button next to the network i am trying to log onto and everything that is suppose to show up for the ip address is EMPTY...in the columns for the dhcp..nothing...ip address is empty, the subnet mask is empty, router is empty etc...like i said never had this problem before until the newest update...any ideas????
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Aug 17, 2015 8:11 AM in response to RobinB62by trlotlo,I have the same issue...Here is my story.
I just switched service providers. Been with "V" for 15+ years, then just switched to "T" and in the process I purchased a new iPhone 6, gave my son my iPhone 5, and my other son kept his phone 5s. Ok since the swtich my new iPhone 6 will not work on the wifi. It connects to my wifi and "acts" like it is working. On some things it works half heartedly but others NOTHING. It just does that spinning thing or it will start to play a video and then just stop. On FB it will say lost internet connection or just spin and act like it is trying to load. As soon as I switch turn the Wifi off everything works no problem. Same issue with just signing into Apple on my new phone. I type in my password for icloud and it just gives me an error that its a bad password. If I turn off wifi and connect through cellular it works. I can only imagine this is a phone issue. As the other phones have no problems.
Any suggestions? Maybe a setting I'm missing?
Thank you in advance