HT204597: If you can't import photos from your iPhone, iPad, or iPod touch to your computer

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klaus-asia
Level 1 (0 points)

Q: how to delete all photos on iphone

how to delete all photos on iphone

iPhone 5, iOS 8.4

Posted on Jul 24, 2015 5:44 AM

by Stylidium,Solvedanswer
Stylidium Stylidium
Level 1 (10 points)
A:

Hello,

Have you a Mac or a PC working under Windows ?

Posted on Jul 24, 2015 6:15 AM

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klaus-asia

Q: how to delete all photos on iphone

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  • Helpful answers

  • by Stylidium,Solvedanswer

    Stylidium Stylidium Jul 24, 2015 6:15 AM in response to klaus-asia
    Level 1 (10 points)
    Jul 24, 2015 6:15 AM in response to klaus-asia

    Hello,

    Have you a Mac or a PC working under Windows ?

  • by klaus-asia,

    klaus-asia klaus-asia Jul 24, 2015 6:28 AM in response to Stylidium
    Level 1 (0 points)
    Jul 24, 2015 6:28 AM in response to Stylidium

    PC under Windows, thanks for asking

  • by Stylidium,

    Stylidium Stylidium Jul 24, 2015 6:40 AM in response to klaus-asia
    Level 1 (10 points)
    Jul 24, 2015 6:40 AM in response to klaus-asia

    Then, connect your iPhone on your PC, open the PC files explorer and click on your iPhone, open the DCIM file and remove the contents of his subfolders

  • by discus277,Helpful

    discus277 discus277 Jul 24, 2015 7:45 AM in response to Stylidium
    Level 1 (5 points)
    Jul 24, 2015 7:45 AM in response to Stylidium

    I have the same problem that Klaus- asia had.

     

    I have windows 7 pro on pc. I have now manually deleted all photos on my iphone 6+  running ios 8.4. Under settings>Photos and camers it still shows i have 3.9 GB in the photo library.....so when i try to use your method above and open  the DCIM folder it now shows no contents....that would be good except  the phone still seems to have 3.9 GB tied up  photos....

     

    this is a real pain, pls apple give me a solution and make it easier

     

    thanks, Jim

  • by klaus-asia,

    klaus-asia klaus-asia Jul 26, 2015 5:51 AM in response to discus277
    Level 1 (0 points)
    Jul 26, 2015 5:51 AM in response to discus277

    Dear discuss277: That approach worked - its not 100% stable but with a few tries I managed to empty all folders under DCIM. Thanks a lot for your support - this is really something missing. I had a similar problem with the contacts - suddenly all contacts showed two-tree times in the phone and only once in the Outlook-Contact database. The only way to solve this without destroying the Outlook contact database was to use a supporting app "Groups" to delete all contact info and than to reinstall from Outlook. Apple should find some solutions for summary deletion of information on the phone - since data accumulate very fast - and a full memory means the phone does not work properly anymore.