Q: green faint hue on screen's border HELP :(
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Jul 24, 2015 6:23 AMby alex_h1,Hello karloak123,
Thanks for using Apple Support Communities.
To help isolate this issue where you're seeing a green hue along the border of your iPhone's screen, I recommend backing up your iPhone in iTunes, and then restore to the factory settings. If the issue happens after restoring to factory settings, then you will need to look into getting your iPhone serviced.
Make a backup using iTunes
- Open iTunes and connect your device to your computer.
- Save content that you downloaded from the iTunes Store or App Store by clicking File > Devices > Transfer Purchases. If you're using Windows and you don't see a File menu, press the Alt key.
- Wait for iTunes to finish transferring your purchases. Then, click File > Devices > Back up. If you're using Windows and you don't see a File menu, press the Alt key.
- After the process ends, you can see if your backup finished successfully by clicking iTunes Preferences > Devices. You should see the name of your device with the date and time that iTunes created the backup.
Follow more steps if you need help making an iTunes backup. Learn how to encrypt your backup.
How to back up your devices using iCloud or iTunes - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
Apple - Support - Service Answer Center
Take care.
