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Q: Bluetooth Interference - Apple Watch and iPhone 6

I'm not sure which one could be the culprit, but I since I introduced the Apple Watch to my work environment, my Apple Bluetooth Mouse and when I'm playing music from my iPhone to my bluetooth sound bar is experiencing interference.

 

The mouse will go sluggish. Almost as if it isn't communicating correctly with my computer and stutter as I move it.

 

When I'm playing music via Bluetooth, the music will constantly cut out. This is not a problem I had before. It happens when I'm streaming from either my MacBook Pro or my iPhone to my bluetooth speakers.

 

And when I'm using my Jaybird Bluetooth headset, they are starting to cut out also. They will stop playing music altogether. I have to press a button to reconnect until it disconnects again.

 

I think there is some correlation between these issues and my Apple Watch / iPhone connectivity.

Watch Sport 42mm, iOS 8.3

Posted on May 2, 2015 10:54 AM

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Q: Bluetooth Interference - Apple Watch and iPhone 6

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  • by techietype,

    techietype techietype Jun 10, 2015 11:38 AM in response to stevenish
    Level 1 (0 points)
    Jun 10, 2015 11:38 AM in response to stevenish

    I've been in touch with applecare about my bluetooth issues (causing interference with my Plantronics Legend headset and Jaybird Bluebuds X headphones).  They forwarded my case to the product engineering team who said they will investigate and release a bluetooth patch as part of the next apple watch software update. So keep your eyes out for an update which hopefully will fix this!


    They told me it could be about a month before the 1.0.3 release.

  • by Lungpai,

    Lungpai Lungpai Jun 16, 2015 8:49 PM in response to stevenish
    Level 1 (0 points)
    Jun 16, 2015 8:49 PM in response to stevenish

    Well sadly I am of no help. It turned out to be a hardware issue with the iPhone and they replaced it.  Good luck to all of you. 

  • by redredzimmer,

    redredzimmer redredzimmer Jul 6, 2015 3:21 AM in response to techietype
    Level 1 (0 points)
    Jul 6, 2015 3:21 AM in response to techietype

    Sadly running the latest Apple Watch 1.0.1 software, I get tremendous interference with other devices.

     

    Both other bluetooth devices that connect to the same phone, and even things like PS3 hand controllers are unusable unless my Apple Watch is in flight mode.

     

    Audio calls in the car with bluetooth, work and home systems all suffer in the same way.

     

    Very frustrating, and hoping Apple will put a fix in for this soon.

  • by Matthew Carter,

    Matthew Carter Matthew Carter Jul 24, 2015 4:10 PM in response to stevenish
    Level 1 (13 points)
    Desktops
    Jul 24, 2015 4:10 PM in response to stevenish

    I use an apple watch, and an iPhone 6 plus with my new 2015 Honda Fit.  Bluetooth audio between the iPhone and the car worked perfectly, until I purchased an apple watch. Now the audio signal between my phone and my car breaks up at random intervals.  It continues to work, but the audio will occasionally be disrupted by static. When I turn the watch off, the problem goes away..

  • by SmilinKev,

    SmilinKev SmilinKev Jul 25, 2015 6:30 PM in response to stevenish
    Level 1 (0 points)
    Jul 25, 2015 6:30 PM in response to stevenish

    My wife just encountered this problem with her new Apple Watch. She got it less than 24 hours ago and had been enjoying it all morning and into the afternoon. Then she turned to pairing a new set of Bluetooth 4.0 headphones with her iPhone 6  Plus - with the intention of using them when she's listening to her music library (or other features) on Apple music.  She was excited about the fact that she would be able to control Music with the Watch, rather than digging her phone out of her purse. To her significant dismay, within 60 seconds of the phone's successful pairing with headphones, the phone disconnected the watch and refused to recognize It again.  We finally had to unpair the watch from the phone, which took the phone almost 20 minutes, and do a lengthy process (over an hour) of trying to restore the pairing and recover the many ways in which she had already personalized the watch (which were all gone).  Eventually the watch offered us the option to try to rescue all her changes by doing a "Restore from Backup," accompanied by the name my wife had given the phone, and we let it go to work. Ten minutes later, the phone and the fully recovered watch were successfully paired - and they worked fine with the new headphones. However, for about 15 minutes after she turned off the music and the headphones, the Bluetooth connection between the phone and watch cycled every 2-3 seconds between "Connected" and "Not connected" on the phone's Bluetooth Settings screen. There was no apparent effect of this cycling on the watch - and for the last half hour the link has stayed stable at "Connected."  She will call Customer Support about this on Monday, but it seems like it's the same problem y'all are having.  Until a patch or the upgrade to Watch OS 2.0 arrives this fall, she plans to set her watch into "Airplane Mode" whenever the possibility of Bluetooth conflicts seems likely.  She really does NOT want to have to do a full "Restore from Backup" every day (or even more often).  THIS ISSUE REALLY NEEDS TO BE ADDRESSED IN TIMELY FASHION BY APPLE!!!

  • by deggie,

    deggie deggie Jul 25, 2015 6:49 PM in response to SmilinKev
    Level 9 (54,612 points)
    iPhone
    Jul 25, 2015 6:49 PM in response to SmilinKev

    Yes, your yelling in capital letters at other users will really get something done.

     

    I don't believe she does have the same problem that is being discussed here. What model BT headphones is she using? I use 3 different models with my iPhone 6 plus while it is connected to my Watch and have not experienced the same problem. This would indicate it is not a global bug that Apple can make a change of code and "fix" it. Send her information to feedback and/or have her provide all details when she calls AppleCare.

  • by seminolefans,

    seminolefans seminolefans Jul 29, 2015 3:04 PM in response to Matthew Carter
    Level 1 (4 points)
    Jul 29, 2015 3:04 PM in response to Matthew Carter

    Same exact thing here with my BMW X5. With a google search I see that we're not the only one's with BT problems and iOS 8.x, Apple Watch and Car BT systems. And from this thread it seems it's not limited to cars but to many BT devices.  Looks like Apple has a serious bug in it's iOS/Apple Watch BT code which is interfering with other devices.  In my case, the only fix in my car is to turn off the Apple Watch -- which means this Apple Watch is likely going back to the Apple Store.

  • by deggie,

    deggie deggie Jul 29, 2015 3:16 PM in response to seminolefans
    Level 9 (54,612 points)
    iPhone
    Jul 29, 2015 3:16 PM in response to seminolefans

    Not seeing any problems with my BMW X3 and my iPhone and Apple Watch.

  • by seminolefans,

    seminolefans seminolefans Jul 29, 2015 3:35 PM in response to deggie
    Level 1 (4 points)
    Jul 29, 2015 3:35 PM in response to deggie

    All depends on the version of software and hardware in your particular model of BMW (same for other auto manufacturers)-- for which there are hundreds of possibilities. And the same goes for the thousands of BT products. BT has standards and it's likely that either Apple pushed beyond them

    somewhere with the Apple Watch -- or they have a significant code bug. Just google bluetooth issues and ios 8 to discover the legions of people who've had BT problems since ios 8.2 (the version which added the Apple Watch). Consumers often don't realize what is causing their connectivity problems, so it doesn't surprise me in the least that people are reporting issues in a variety of seemingly disconnected areas. And given all of the reports of problems with other auto manufacturer's BT systems and the countless third party BT hardware products (mice, keyboards, headphones, etc) it's likely that each product manufacturer is getting many reports about their products -- thereby escaping Apple's purview.

     

    Apple deifnitely has a big problem with this, and since ios 8.2 they haven't addresssed it. I was hoping ios 9 might solve it, but I can't find out because I had to scrap ios 9 after the latest update because as countless beta testers learned it instantly disabled LTE and vis voicemail on T-Mobile/MetroPCS phones.

  • by deggie,

    deggie deggie Jul 29, 2015 3:44 PM in response to seminolefans
    Level 9 (54,612 points)
    iPhone
    Jul 29, 2015 3:44 PM in response to seminolefans

    You can google BT problems on iOS 3.0 and find lots of complaints. There don't seem to be a lot more than any other previous versions. If it works in one model BMW and not in another that would place the problem with BMW, not with Apple.

  • by seminolefans,

    seminolefans seminolefans Jul 29, 2015 3:50 PM in response to deggie
    Level 1 (4 points)
    Jul 29, 2015 3:50 PM in response to deggie

    Yeah except you obviously didn't read what I wrote.  There are problems with dozens of auto manufacturers, like Mathew Carter above (to whose post I replied and which you obviously didn't read either) whose problem is with a Honda fit.  Given the amount of time it takes you to respond, it's obvious that you are a paid Apple troll here to deny, deny, deny that Apple has any issues with it's products.  You might want to troll someone else though.  You won't win and you'll just draw more attention that Apple doesn't want.

  • by deggie,

    deggie deggie Jul 29, 2015 4:09 PM in response to seminolefans
    Level 9 (54,612 points)
    iPhone
    Jul 29, 2015 4:09 PM in response to seminolefans

    Yes, if you don't have a cogent argument the best thing to do is start name calling, that alway makes you look like the winner. Or like a moron.

     

    Yes, I understand that people have issues with various cars. And if you Google it people have issues with cars going back to iOS 3.0. In some cases it was all cars and an update was issued. This is rare. In most other cases it was a combination of issues between the device, the car, other devices, interference, etc. If there was a system wide bug with BT on the iPhone 6 then it would NOT work with any cars period. There would be thousands upon thousands of posts here and articles in every newspaper that the iPhone 6 does not work with cars.

     

    Apple adheres to all current BT standards as does the manufacturer of the chipset maker that they buy from (Apple doesn't make BT radios). If you and others have a problem it is best to send feedback or call AppleCare so they can work on the issue. If it was a system bug or they were not adhering to BT standards it would not work in the cars I have listed.

  • by seminolefans,

    seminolefans seminolefans Jul 29, 2015 5:10 PM in response to deggie
    Level 1 (4 points)
    Jul 29, 2015 5:10 PM in response to deggie

    My argument is more than cogent, it's valid.  But given you've failed to address them or the evidence, your critique's useless, invalid and totally unpersuasive.

     

    Now onto your arguments:  at their core they amount to A: "my car doesn't have the problem, so therefore no other car from the same manufacturer can have the problem either" and B: "previous versions of iOS have had BT issues (which you proclaim without any supporting empirical evidence were the fault of the auto manufacturers), so therefore it's the fault of auto manufacturer's that iOS 8 is now having bluetooth connectivity issues" -- both of which have numerous fundamental fails of basic logic which render them invalid.  By the way, you might see if a Texas university near you offers a class in basic logic in order to strengthen your skills in basic argument.  The latter is so flawed I could write many pages about your failures of basic logic and supporting evidence. But in the interest of brevity, I'll just rip the former to shreds:  Your single error-free outcome with your particular equipment doesn't render invalid the countless problematic outcomes being reported with similar or different equipment.  Similarly, if you had smoked cigarettes for decades without developing lymphoma, your single, particular cancer-free outcome doesn't render invalid the empirical causal connection between cigarette smoking and the lymphomas presented in hundreds of thousands of people who also smoked for years. That's why scientists use EMPIRICAL, PEER-REVIEWED evidence to draw conclusions and not "a single outcome of some self-proclaimed (from your profile) former cop turned slacker."

     

    Contrary to your pathetic attempt at invoking the common defense of ad hominem attack, I actually didn't call you names at all.  Actually I made an observation about your behavior (a behavior which is called trolling) -- and given that you trolled another user on this thread, and you're tolling me now, it's a correct observation supported by the evidence.

     

    As for your statement "Apple adheres to all current BT standards as does the manufacturer of the chipset maker that they buy from" -- how can you make this statement authoritatively?  Are you the Apple, Inc. programmer who programmed the BT software and firmware in iOS 8.x and Apple Watch OS 1.X?  Are you the procurement officer who procured the BT hardware in the iPhones and Apple Watch raised in this thread?  To which exact BT standards are you opining?  All of them?  To which versions of iOS are you opining? All of them?  To which exact chipsets are you opining?  All of them?  To which exact chipset manufacturers are you opining?  All of them? To which chipset firmware versions are you opining?  All of them? Etc, etc, etc...

     

    Recommendation: Go troll someone else, you are persuading nobody.

     

     

    Bluetooth Interference - Apple Watch and iPhone 6

    Watch dropping Bluetooth signal

    https://www.reddit.com/r/applehelp/comments/34n52s/apple_watch_iphone_bluetooth_ interference/

    http://www.tonymacx86.com/yosemite-desktop-support/163740-apple-watch-bluetooth- interference.html

    Bluetooth On iPhone 6 keeps dropping connection to AppleWatch

    Voice Quality Issues with in car bluetooth

    http://www.macrumors.com/2014/10/01/ios-8-bluetooth-connectivity-issues/

    http://www.imore.com/having-issues-bluetooth-connectivity-ios-8-try-these-steps- fix-it

    http://www.ibtimes.co.uk/ios-8-how-fix-bluetooth-connectivity-issues-1469422

    http://www.autoconnectedcar.com/2014/11/why-bluetooth-ios-8-8-1-iphone-6-6-issue s-persist-in-cars/

    http://www.autoconnectedcar.com/2015/06/bluetooth-ios-8-3-iphone-5-6-issues-with -in-car-infotainment-systems-new-fix/

    http://www.techradar.com/us/news/phone-and-communications/mobile-phones/ios-8-wo es-continue-with-bluetooth-problems-1267…

    http://www.autoconnectedcar.com/2015/01/will-ios-8-2-update-fix-bluetooth-proble ms-with-iphone-56-and-in-car-infotainmen…

    http://www.automotiveitnews.org/articles/share/578563/

    http://www.gsmarena.com/apple_ios_8_found_to_cause_bluetooth_connectivity_issues -news-9817.php

    http://appleinsider.com/articles/14/10/03/apples-ios-8-update-breaks-bluetooth-c ar-connections-fix-may-be-coming-with-io…

    http://www.techtimes.com/articles/46362/20150415/apple-ios-8-3-glitch-causes-iss ues-with-bluetooth-gps-accessories.htm

    http://www.wirelessandmobilenews.com/2015/02/ios-8-8.1.3-iphone-owners-sing-blue tooth-blues-for-in-car-infotainment-issues-glitches.html

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jul 29, 2015 5:11 PM in response to seminolefans
    Level 9 (59,067 points)
    iPhone
    Jul 29, 2015 5:11 PM in response to seminolefans

    seminolefans wrote:

     

     

    Contrary to your pathetic attempt at invoking the common defense of ad hominem attack, I actually didn't call you names at all.  Actually I made an observation about your behavior (a behavior which is called trolling) -- and given that you trolled another user on this thread, and you're tolling me now, it's a correct observation supported by the evidence.

     

     

    "Trolling" does not mean what you appear to think it does. It does not mean saying things that other people will disagree with or be offended by or not like. It means saying things solely for the purpose of annoying or angering people. Neither you nor anyone else in the world has the right to never be disagreed with, never be offended by something someone else says.

     

    You also apparently failed to understand deggie's argument. He never said that, because the phone works with his car, it will work with all cars by that maker. That was your inference. We call that a "straw man".  If you're going to try to refute his arguments, at least get them right.

  • by deggie,

    deggie deggie Jul 29, 2015 5:12 PM in response to seminolefans
    Level 9 (54,612 points)
    iPhone
    Jul 29, 2015 5:12 PM in response to seminolefans

    No, you haven't done anything to my argument. YOUR argument is there is a bug in Apple's BT implementation on the iPhone 6. But if that were true it would affect EVERY iPhone 6. And if you can keep up I said I had used mine on a Acura (both an MDX and an RDX), a Ford F150 and a BMW X3. And since you last said I exhibited trollish behavior (wouldn't this be the same as calling me a troll...maybe not at FSU) I also tried it on my neighbors Honda Accord. Worked on it also.

     

    I am not trolling here I am just pointing out there is no global bug that causes the iPhone 6 to properly work on BT or with the Apple Watch. What I have been saying is it is a much more complex issue involving a lot of variables and there is no magic bullet, or line of code, that anyone can make that will solve all issues.  Which is why I encourage people to send Apple feedback with as much detail as possible, call AppleCare or make a Genius Bar appointment at their nearest Apple Store so more data points can be collected.

     

    I would hardly call that trolling.

     

    And yes in every BT device I have used or tested on my iPhone it has performed to specifications. If it didn't it wouldn't be just the iPhone 6 having problems.

     

    But, speaking of that, you can also do a Google search and find all manner of different phones reporting Bluetooth issues as well as WiFi issues. And you said you were able to do a Google search but you can even just search the ASC and find BT and WiFi issues on past versions and models.

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