HT201195: If you can't redeem your iTunes or Apple Music Gift Card or content code
Learn about If you can't redeem your iTunes or Apple Music Gift Card or content code
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All replies
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Helpful answers
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Jul 27, 2015 2:01 AM in response to Nicogs97by King_Penguin,★HelpfulIf the card was issued for you and your account's country (they are only valid in their country of issue), and the page that you posted from doesn't help, then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/
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Jul 27, 2015 2:29 AM in response to King_Penguinby Nicogs97,I Bought and tried to redeem the card from my country. I Already contacted Apple support but I am still waiting for a respond.
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Jul 27, 2015 3:39 AM in response to Nicogs97by King_Penguin,★HelpfulIt can take them up to 48 hours to reply - if it's been longer than that (and you've checked the spam folder as well as the inbox on your email account) then try contacting them again
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Jul 28, 2015 12:03 AM in response to King_Penguinby Nicogs97,ok so Apple support finally replied. My problem was solved when they informed me that my card was an Apple gift card and not an ITunes card. I feel so stupid now lol so next time I have to double check that I get the right Card.