eva kay

Q: Taking forever to enable!! How can this be fixed?

I recently changed my apple ID password. Now my iMessage account won't enable... The spinning wheel never stops spinning. How  can I fix this?

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.4)

Posted on Jul 27, 2015 12:55 PM

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Q: Taking forever to enable!! How can this be fixed?

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  • by Ralph Johns (UK),Solvedanswer

    Ralph Johns (UK) Ralph Johns (UK) Jul 30, 2015 11:31 AM in response to eva kay
    Level 9 (73,348 points)
    Applications
    Jul 30, 2015 11:31 AM in response to eva kay

    Hi,

     

    In Messages on the Mac have you Signed Out ?

     

    If so try deleting the com.apple.ids.service.com.apple.madrid.plist file.

    In the Finder use the Go Menu whilst holding down the ALT key.

    Select the Library that appears in the Menu list.

    Navigate to Preferences.

    Find the file and drag it to the Trash.

     

    Restart the Messages app.

    Add the Apple ID and password.

    (Accept the pop up about what the iPhone is using.)

     

     

    3Sigcopy2.png

    7:31 p.m.      Thursday; July 30, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jul 31, 2015 11:19 AM in response to Ralph Johns (UK)
    Level 9 (73,348 points)
    Applications
    Jul 31, 2015 11:19 AM in response to Ralph Johns (UK)

    4thanx.gif    for the    2correct.png  Points.

     

     

    3Sigcopy2.png

    7:19 p.m.      Friday; July 31, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad