HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups
Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
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Helpful answers
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Jul 28, 2015 9:12 AM in response to nirosa dalalby Ralph9430,Whoever unlocked the phone previously must have hacked the phone to unlock it instead of having it unlocked by the carrier it was locked to. When you reset the phone that removed the hack and the phone is again locked to vodaphone. Contact videophone to see if you qualify for official unlocking of the phone.
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Jul 28, 2015 9:13 AM in response to nirosa dalalby wegras,Vodafone in Which Country and where are you using the iPhone ?