Q: Apple Music missing tracks in My Music
When I'm adding an album to My Music not all the tracks appear.
For example when I add Up the Bracket by The Libertines they arrow pops up to show that the album has been added to My Music, but when I go to My Music only 7/12 tracks have been added. On my iPhone there is a Show Complete Album button below these 7 track which I can click and then add the missing tracks individually. However in iTunes on my iMac I still only see the 7/12 tracks, even when I go to the album page and add the missing tracks individually.
Anybody else experiencing this and have you found a solution?
iMac, OS X Yosemite (10.10.4), Core i7, 16gb RAM, 2TB HDD
Posted on Jul 1, 2015 1:21 PM
It looks like the "not adding duplicate songs from multiple albums" issue has been fixed. I had a case open and after finally escalating to a high enough level support they said they were able to reproduce the problem. Then, this morning I got an email from support saying they were now not able to reproduce the problem (but they didn't say they fixed it).
I was frustrated so i decided to make a screen video showing the problem happening and as many times as I tried with different artists and albums I couldn't get it to happen. Every time I was able to add a "greatest hits" album and then add the actual album the songs came from and on each of them all the songs were added to my library, even the duplicates.
So, from what I can see the not adding songs on multiple albums issue has been resolved.
Posted on Jul 28, 2015 9:24 AM