Q: iTunes thinks I am in China, but I'm not, help?

Hi there.

I am trying to login to my newly created iTunes account and provide my address/credit card info so that I can access the store, but it thinks I am in China and therefore won't accept my US info. What I can see of the store looks like limited/Chinese iTunes as well. I have tried uninstalling and reinstalling the program, but it didn't help. This account was just created this evening. I have no clue how this happened, or how to fix it.

Any assistance is much appreciated. Thanks.

Windows 8

Posted on Jul 29, 2015 2:54 AM

I have this question too

Q: iTunes thinks I am in China, but I'm not, help?

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by D.Cohen,

D.Cohen Jul 29, 2015 2:56 AM in response to SheDreamsInColors
Level 6 (8,424 points)

Desktops

Jul 29, 2015 2:56 AM in response to SheDreamsInColors

All you need to do is change the region. Follow the steps suggested by Apple in this article:
Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account - Apple Support
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by SheDreamsInColors,

SheDreamsInColors Jul 29, 2015 3:03 AM in response to D.Cohen
Level 1 (0 points)

Jul 29, 2015 3:03 AM in response to D.Cohen

Thank you. This looks like it might work. Unfortunately because it is a new account I can't even get into the store as the instructions suggest because they do not have my credit card and billing info, which they won't accept because it is for the US, not China. Am I missing something?
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by D.Cohen,

D.Cohen Jul 29, 2015 3:07 AM in response to SheDreamsInColors
Level 6 (8,424 points)

Desktops

Jul 29, 2015 3:07 AM in response to SheDreamsInColors

If you've already created an account, you should be able to access and edit it.
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Q: iTunes thinks I am in China, but I'm not, help?

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by D.Cohen,

by SheDreamsInColors,

by D.Cohen,

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