HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
Kerryj227227
Level 1 (0 points)

Q: Dear Kappy my ipad is compatible with OS 8 Software

Dear Kappy my iPad is compatible with OS 8 I'm currently using 8.1

iPhone 4S, iOS 8.1.3

Posted on Jul 29, 2015 4:31 PM

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Kerryj227227

Q: Dear Kappy my ipad is compatible with OS 8 Software

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  • by Kappy,

    Kappy Kappy Jul 29, 2015 4:38 PM in response to Kerryj227227
    Level 10 (271,328 points)
    Desktops
    Jul 29, 2015 4:38 PM in response to Kerryj227227

    Then connect it to the computer, open iTunes, update from there. If you cannot do that, then tap Settings > General > Software Update. If you cannot do that, then do the following. If you don't use your computer, then be sure the device is fully charged.

     

    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:

     

    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the

           other end of the cable connected to your computer's USB port.

       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

           until the red slider appears, then slide the slider. Wait for the device to turn off.

     

                  * If you cannot turn off the device using the slider, press and hold the

                    Sleep/Wake and Home buttons at the same time. When the device turns off,

                    release the Sleep/Wake and Home buttons.

     

      3. While pressing and holding the Home button, reconnect the USB cable to the

           device. The device should turn on. Note: If you see the battery charge warning,

           let the device charge for at least ten minutes to ensure that the battery has some

           charge, and then start with step 2 again.

      4. Continue holding the Home button until you see the "Connect to iTunes" screen.

           When this screen appears you can release the Home button:

      5. If necessary, open iTunes. You should see the following "recovery mode" alert:

      6. Use iTunes to restore the device.

     

    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jul 29, 2015 4:41 PM in response to Kerryj227227
    Level 9 (59,206 points)
    iPhone
    Jul 29, 2015 4:41 PM in response to Kerryj227227

    If your iPad is running iOS 8.1, yes, it's capable of running iOS 8. I have a feeling, though, that your post didn't actually say what you meant. If you give more details, you may get more information.

  • by ShagCA,

    ShagCA ShagCA Jul 29, 2015 4:43 PM in response to Kerryj227227
    Level 4 (2,249 points)
    iPad
    Jul 29, 2015 4:43 PM in response to Kerryj227227

    Amazing! You just said the magic word, dear kappy... Bam! Not only does Kappy show up in 7 minutes... he/she knows exactly what you're talking about. That's awesome! Way to go Kappy!

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jul 29, 2015 5:00 PM in response to ShagCA
    Level 9 (59,206 points)
    iPhone
    Jul 29, 2015 5:00 PM in response to ShagCA

    ShagCA wrote:

     

    Amazing! You just said the magic word, dear kappy... Bam! Not only does Kappy show up in 7 minutes... he/she knows exactly what you're talking about. That's awesome! Way to go Kappy!

    It helps that he's been answering the OP in another thread. But, Kappy is awesome.