Peterputer

Q: place maps disappearing

OS 10.6.8

iPhoto version 9.2.3

 

I use iPhoto regularly. When editing my last lot of photos and attempting to label them with places, no maps could be found, even of places I had laready used.

 

When I went to past photos, the map originally appeared in info, but disappeared within 1-2 seconds, to be replaced by a bank screen with a red pin in the lower left hand corner.

When I went to places, the map of the world with all my places appeared. Again it disappeared almost immediately, replaced by a blank screen with a pin in the bottom left hand corner.

A google search gave a couple of threads, but I'm not finding anything on this forum (probably because I don't know how to write the correct question!)

Any help would be appreciated - I've also sent a notice to apple.

Posted on Jul 29, 2015 4:36 AM

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Q: place maps disappearing

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  • by léonie,

    léonie léonie Jul 29, 2015 4:47 AM in response to Peterputer
    Level 10 (105,685 points)
    iLife
    Jul 29, 2015 4:47 AM in response to Peterputer

    That is a bug that is not easy to fix.

     

    We have seen several reports of this problem recently.  The maps are missing in all older Aperture versions and iPhoto versions that are still using Google maps and not the new Apple maps.  In Aperture 3.5.1 and later or iPhoto 9.5.1 and later the maps are working well.

     

    One possible explanation for the problem is, that the contract between Google and Apple expired recently.  But so far we have not seen any acknowledgement by Apple that there is a problem with the maps. So we do not know for sure, if it is caused by the end of the Google contract or a server problem like the problem with the print services for books.

     

    See this discussion:  https://discussions.apple.com/message/28567942?ac_cid=tw123456#28567942

     

    You may want to update to iPhoto 9.6.1 and Yosemite to get the places feature working again.

    Make a full backup of your Mac before you upgrade - a Time Machine backup or bootable clone, so you can revert to your current system should any problems arise.

     

    Apple stopped selling iPhoto, so it is a bit tricky to update. You will neither find an update on the Updates page of any App Store nor can you purchase iPhoto any longer. The update message, when you try to launch iPhoto is sending you on a wild goose chase.  The only way to update is by reinstalling iPhoto, if you already own iPhoto and your purchase is associated with your AppleID at the Mac App Store

    Barney-15E's user tip explains how to update to iPhoto 9.6.1 by reinstalling your purchase. Get iPhoto 9.6.1 if you didn't update before OS X 10.10.3

  • by Peterputer,

    Peterputer Peterputer Jul 29, 2015 5:20 AM in response to léonie
    Level 1 (0 points)
    Jul 29, 2015 5:20 AM in response to léonie

    Thank your Leonie, unfortunately I'm stuck on SNow leopard for this computer at present - I have a few applications that I use all the time that run using Rosetta, plus even replacing iPhoto and similar that don't would be a pain. I note others with similar problems on your link using Aperture, thank you. Looks like I'm glad I couldn't afford it at the time.

     

    I don't expect eternal support, but a program that works fine on an existing OS should continue to function. From what I'm seeing, Apple is staring to seriously irritate loyal customers.

     

    Regards\

    peter

  • by léonie,

    léonie léonie Jul 29, 2015 5:57 AM in response to Peterputer
    Level 10 (105,685 points)
    iLife
    Jul 29, 2015 5:57 AM in response to Peterputer

    YOu may want to send feedback to Apple about this. The more people will complain the better.

  • by DJ Crick,

    DJ Crick DJ Crick Jul 29, 2015 9:27 PM in response to léonie
    Level 1 (45 points)
    Jul 29, 2015 9:27 PM in response to léonie

    Well this stinks.  Computer too old: no Place for you.

  • by léonie,

    léonie léonie Jul 29, 2015 11:15 PM in response to DJ Crick
    Level 10 (105,685 points)
    iLife
    Jul 29, 2015 11:15 PM in response to DJ Crick

    That is why it so important to send feedback to Apple to tell them that this is breaking iPhoto on older computer that cannot be updated.

     

    The feedback form is here:  Apple - iPhoto Mac - Feedback

  • by Peterputer,

    Peterputer Peterputer Jul 30, 2015 5:26 AM in response to léonie
    Level 1 (0 points)
    Jul 30, 2015 5:26 AM in response to léonie

    Thanks Leonie, I have already done this.