barryfromchilliwack

Q: How do I delete multiple copies (18) of Desktop Client Update 3.8.4 that have loaded themselves onto my computer ?

How do I delete multiple copies (18) of Desktop Client Update 3.8.4 that have loaded themselves onto my computer ?

MacBook Pro (15-inch Mid 2010), OS X Yosemite (10.10.4)

Posted on Jul 30, 2015 7:36 AM

Close

Q: How do I delete multiple copies (18) of Desktop Client Update 3.8.4 that have loaded themselves onto my computer ?

  • All replies
  • Helpful answers

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jul 30, 2015 8:52 AM in response to barryfromchilliwack
    Level 5 (7,905 points)
    Notebooks
    Jul 30, 2015 8:52 AM in response to barryfromchilliwack

    You should contact your Apple Remote Desktop ADMINISTRATOR. Updates are "pushed" by the ADMIN

     

     

    About Apple Remote Desktop Client 3.8.4 - Apple Support

    https://support.apple.com/en-us/HT204869
    Apple Inc.

     

    May 18, 2015 - Apple Remote Desktop Client 3.8.4 is an update for Mac clients viewed or controlled from the Remote Desktop app.

     

    About Remote Desktop Admin 3.8 - Apple Support

    https://support.apple.com/en-us/HT201068
    Apple Inc.

     

    Mar 26, 2015 - ... updates for the Remote Desktop app and the clients it remotely administers. ... Apple Remote Desktop 3.8 update is recommended for Apple ...
  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Jul 30, 2015 10:59 AM in response to barryfromchilliwack
    Level 10 (208,000 points)
    Applications
    Jul 30, 2015 10:59 AM in response to barryfromchilliwack

    This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.

    Back up all data before proceeding.

    Triple-click anywhere in the line below on this page to select it:

    /var/folders/zz

    Right-click or control-click the highlighted line and select

              Services Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • by barryfromchilliwack,

    barryfromchilliwack barryfromchilliwack Jul 30, 2015 8:04 PM in response to Linc Davis
    Level 1 (0 points)
    Jul 30, 2015 8:04 PM in response to Linc Davis

    Hi Linc

    THANK YOU very much. Your instructions solved the problem completely !