Q: every time I try to sync my iPhone my mac reports sync failed to start
Every time I try to sync my iPhone my IMac, IMac reports sync failed to start it used to do this automatically any ideas??
iPhone 6 Plus, iOS 8.4
Posted on Jul 28, 2015 10:30 AM
by joe_7399,Solvedanswer
Community Specialists
Hi sdpatterson,
Welcome to the Apple Support Communities!
I understand that when you connect your iPhone to your Mac and try to sync, you are receiving an alert that your sync failed to start. To troubleshoot this situation, I would recommend reading over and working through the steps outlined in the attached article below.
If you can't make an iTunes backup of your iPhone, iPad, or iPod touch - Apple Support
Best regards
Posted on Jul 30, 2015 8:10 AM