HT204770: Get help with iOS update and restore errors
Learn about Get help with iOS update and restore errors
Q: I am getting error code 2001 when trying to restore my iPhone 5. It is almost exactly 2 years old. Is there a way to restore the p ... more
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Jul 30, 2015 6:14 PMby sberman,aescamilla909 wrote:
I have followed all suggestions identified by apple.
To confirm you did this, this would mean you have done all of the following:
- Followed the four bullets under "Check your USB connections"
- Followed the four items under "Check for hardware issues"
- Followed the four bullets under "Check for outdated or modified software"
- Used recovery mode to restore your device
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Jul 30, 2015 7:49 PMby sberman,Well, since you've tried all thirteen steps above, and have failed to even place your iPhone into recovery mode, and have followed all the steps in:
If you don't see your connected device in iTunes for Mac - Apple Support
... which is referenced by the recovery mode document, there is nothing more that can be done.
You should see a specialist at an Apple Store or Authorized Apple Service Center.
