frenchie5

Q: Possible Virus

While using safari, a pop up window came up which I cannot remove stating " Due to third party application on your iphone, IOS has crashed. Contact Support for immediate fix. I called and did not feel that the individual was credible . Is this a virus that was purposeful and how do I fix.

iPad 2, iOS 8.4

Posted on Jul 30, 2015 6:44 PM

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Q: Possible Virus

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  • by Niel,

    Niel Niel Jul 30, 2015 6:48 PM in response to frenchie5
    Level 10 (314,296 points)
    Mac OS X
    Jul 30, 2015 6:48 PM in response to frenchie5

    If you’re on a Mac, choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If the message reappears, disconnect the computer from the Internet for long enough to erase that site from the browser history.

    If you’re on an iOS device, click here and follow the instructions in the first paragraph of the last section.


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