rob185

Q: Voice command disabled my iPod

Turned on voice command and it disabled iPod. Turned off and now slide to unlock does not work. Will not accept password when I double click slide to unlock.

iPod touch (5th generation), iOS 8.4

Posted on Aug 1, 2015 5:54 PM

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Q: Voice command disabled my iPod

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  • by AJ397,

    AJ397 AJ397 Aug 1, 2015 7:17 PM in response to rob185
    Level 5 (6,244 points)
    Accessibility
    Aug 1, 2015 7:17 PM in response to rob185

    IF you have Siri try saying "Siri turn off voice over". You should also try holding the sleep/wake and home button until the apple logo appears and then try to unlock again. you will also have to double tap each of the numbers of your password with VoiceOver on.

  • by rob185,

    rob185 rob185 Aug 1, 2015 7:43 PM in response to AJ397
    Level 1 (0 points)
    Aug 1, 2015 7:43 PM in response to AJ397

    I Tried all that with Apple support on the phone and screen share on my laptop. I now have an appointment at the Apple Store. was just hoping someone may have had this issue and was able to fix it.

  • by AJ397,

    AJ397 AJ397 Aug 1, 2015 8:08 PM in response to rob185
    Level 5 (6,244 points)
    Accessibility
    Aug 1, 2015 8:08 PM in response to rob185

    Did you try turning it off via iTunes? If not try turning off that way:

    Accessibility Shortcut

    Managing Accessibility features using iTunes

    1. Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
    2. In iTunes, select your device.
    3. From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
    4. Select the feature you would like to use and click OK.

    from: Use Accessibility features in iOS - Apple Support

  • by lllaass,

    lllaass lllaass Aug 2, 2015 2:41 AM in response to rob185
    Level 10 (188,781 points)
    Desktops
    Aug 2, 2015 2:41 AM in response to rob185

    Try:                                                                       

    - iOS: Not responding or does not turn on           

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try another cable                                                       

    - Try on another computer                                                       

    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

    Apple Retail Store - Genius Bar