JWasyl

Q: wireless keyboard not connecting to windows 10

I installed windows 10 with bootcamp on a late 2013 iMac.  I am unable to get it to use my wireless trackpad and wireless keyboard.  Some how it is reading my old magic mouse and that seems to work okay.   It reads a bluetooth device is trying to connect, but I just can't get the devices to work with windows 10.  What can I do to fix this issue?

iMac (21.5-inch, Late 2013), Other OS, OSX beta, Windows 10

Posted on Aug 2, 2015 3:28 AM

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Q: wireless keyboard not connecting to windows 10

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  • Helpful answers

  • by Loner T,

    Loner T Loner T Aug 2, 2015 6:31 AM in response to JWasyl
    Level 7 (23,613 points)
    Safari
    Aug 2, 2015 6:31 AM in response to JWasyl

    Are the same devices paired to the OS X side and do they work properly when using OS X?

  • by JWasyl,

    JWasyl JWasyl Aug 2, 2015 8:24 AM in response to Loner T
    Level 1 (1 points)
    Aug 2, 2015 8:24 AM in response to Loner T

    yes to both

  • by William Roberths,Helpful

    William Roberths William Roberths Aug 2, 2015 9:24 AM in response to JWasyl
    Level 1 (5 points)
    Aug 2, 2015 9:24 AM in response to JWasyl

    I just had this same problem. Here's how I fixed it:

     

    • In Windows 10's bluetooth settings (can be found in system tray), click on the icon and then click "Add Bluetooth Device".
    • Then, on the Apple Wireless Keyboard, hold down Command + W, while Windows is searching for bluetooth devices.
    • Then (hopefully) after it finds your Keyboard, it will want to pair with it. Follow the on screen prompts and eventually you will have to type in a pairing code.
    • Type in this code and hit Return.
    • Your Keyboard should successfully pair with Windows 10 via the Mac's Bluetooth

     

    Hope this helps you out.

     

    Will

  • by Sacohen9665,

    Sacohen9665 Sacohen9665 Jun 7, 2016 2:30 PM in response to William Roberths
    Level 1 (8 points)
    Video
    Jun 7, 2016 2:30 PM in response to William Roberths

    I'm able to get my Bluetooth Apple Keyboard and mouse to connect and work in Windows 10, but I have 1 issues.

     

    1st Every time I reboot Windows 10 I lose the connection and have to re-pair them.

    2nd They do not work before you get into the actual OS (either Mac or Windows).

     

    I have a dual booth system set up with Boot Camp and when I hold the option key to choose what OS I want to booth into the Bluetooth mouse does not work.

    It makes it very hard to choose an OS to boot to.