HT204106: If your Apple ID is locked

Cain291

Level 1 (0 points)

Q: Disabled Apple ID

I keep on being prompted when I try to update apps on my iPhone that my Apple ID is disabled. I have already created a new password by resetting my old one. What am I to do?

Posted on Aug 2, 2015 6:53 PM

I have this question too

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by ChrisJ4203,Helpful

ChrisJ4203 Aug 2, 2015 6:55 PM in response to Cain291
Level 9 (58,043 points)

iPhone

Aug 2, 2015 6:55 PM in response to Cain291

Use the support document that you linked to the forum with to contact Apple Support, since just resetting your password is not working.
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by Carolyn Samit,

Carolyn Samit Aug 2, 2015 6:58 PM in response to Cain291
Level 10 (122,048 points)

Apple Music

Aug 2, 2015 6:58 PM in response to Cain291

Disabled and Locked are two different things.

If nothing helps here > Apple ID: 'This Apple ID has been disabled for security reasons' alert appears

Contact Apple > https://getsupport.apple.com/Issues.do
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by Cain291,

Cain291 Aug 2, 2015 7:13 PM in response to Carolyn Samit
Level 1 (0 points)

Aug 2, 2015 7:13 PM in response to Carolyn Samit

Thank Carolyn! I am currently on the phone with them as this is happening on my macbook and iPad as well.
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HT204106: If your Apple ID is locked

Q: Disabled Apple ID

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by ChrisJ4203,★Helpful

by Carolyn Samit,

by Cain291,

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by ChrisJ4203,Helpful