Novelty Condom

Q: Retina 5K - AMD Boot Camp Driver failure

I would like to begin a discussion of the Boot Camp Drivers for the AMD video card in the stock Retina 5K iMac.  There is a thread that demonstrates what appears to be a successful install of the drivers, and a thread that demonstrates a non-successful install.

 

A non-sucessful install looks like this:

ATI-bootcamp.JPG

The drivers tab indicates that driver version 14.200.1002.1002 is installed.

 

This is the stock Boot camp driver install.  The latest beta Catalyst drivers from the AMD website will also return the same results.

 

I have had conversations with Apple support and it seems there is no official support for Boot Camp after install.  They have no useful information beyond blaming Microsoft and/or AMD and acknowledging that there are threads at Apple communities that confirm people are having this issue.

 

For those of you with the Retina 5K, can you get the AMD Boot Camp drivers to function?  If so, what did you do to make it work?

Can you list your specific hardware load out?

 

I am not concerned about true 5K support in Windows, that is not the issue at this point.  The issue is that the AMD Boot Camp drivers will install, but Windows refuses to load them and returns a 'code 43' error.

 

Retina 5K - 3.5GHz i5, 8GB ram, AMD Radeon R9 M290X 2048MB

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10)

Posted on Nov 16, 2014 11:07 AM

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Q: Retina 5K - AMD Boot Camp Driver failure

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  • by Voyager 17,

    Voyager 17 Voyager 17 Aug 1, 2015 6:58 PM in response to J Ice
    Level 1 (0 points)
    Aug 1, 2015 6:58 PM in response to J Ice

    Okay so it installs the Radeon r9 200 series driver but then it just continually crashes and reboots the machine.   This did not work for me at this point.  Waiting patiently :/

  • by J Ice,

    J Ice J Ice Aug 2, 2015 9:26 PM in response to Voyager 17
    Level 1 (0 points)
    Aug 2, 2015 9:26 PM in response to Voyager 17

    Yes it does.

     

    Strange -- mine has been running fine since I installed it. Yes, it's a beta. Yes, it seems like the screen activates really slow (after power save and such). But no problems, no reboots and no glitches so far.

  • by cmaus,

    cmaus cmaus Aug 3, 2015 12:18 AM in response to J Ice
    Level 1 (16 points)
    Aug 3, 2015 12:18 AM in response to J Ice

    F**k yeah - this resolved it for me!

    Strange, because the Beta Drivers are older than the official Windows 10 Catalyst drivers.

    But when I double clicked the .inf-file from that beta package, I got the AMD Radeon HD 7800 Series driver installed without errors.

    Now my games work, too.

    Just don't get it - since my 2015 Retina iMac's graphic chip is actually called Radeon R9 M290.

  • by zyne,

    zyne zyne Aug 5, 2015 12:38 AM in response to Novelty Condom
    Level 1 (9 points)
    Desktops
    Aug 5, 2015 12:38 AM in response to Novelty Condom

    Guys i did this and yes it works however the res is 1920x1080 correct ? it does not let you do 5k option.

     

    Windows 10s native AMD driver that gives you the yellow exclamation displays better but doesn't play games...

    Anyone cracked this yet...

  • by cmaus,

    cmaus cmaus Aug 5, 2015 12:42 AM in response to zyne
    Level 1 (16 points)
    Aug 5, 2015 12:42 AM in response to zyne

    Didn't you read what we just wrote? It is solved already!

  • by zyne,

    zyne zyne Aug 5, 2015 1:09 AM in response to cmaus
    Level 1 (9 points)
    Desktops
    Aug 5, 2015 1:09 AM in response to cmaus

    Of course i read it, I'm asking you a question

     

    I did the same as you on a 5k 295 and it worked as in the yellow device manager error went, However i could not choose a proper 5k Res, only 1920x1080 no more options

     

    so can you answer

    1. Can you get the native 5k res back with what yoiuve done above

    2. Do games now run with a decent framerate...

     

    I did it as i said but reverted back as 1920x1080 isn't where i need to be .

     

    thanks

     

    I'm presuming as your the 29- card the 295 may work different and req a differing driver

  • by cmaus,

    cmaus cmaus Aug 5, 2015 1:35 AM in response to zyne
    Level 1 (16 points)
    Aug 5, 2015 1:35 AM in response to zyne

    1. Yes, I get full retina resolution

    2. Yes, Heroes of the Storm runs like it did with Windows 8.1 Pro.

     

    So for me, this is clearly solved,

    although it looks weird that my R9 290M is installed as HD 7800 Series. But anyways then...

     

    And it's weird that the beta software package from AMD contains a suitable driver, although it's older than the official release package (version 15.6 beta vs. 15.7 release)

  • by zyne,

    zyne zyne Aug 5, 2015 1:55 AM in response to cmaus
    Level 1 (9 points)
    Desktops
    Aug 5, 2015 1:55 AM in response to cmaus

    Must be the cards architecture then... I didn't actually test any games but as the res was locked to 1920 i didn't want to try.

     

    I,ll have another crack in a mo

  • by ccc1325,

    ccc1325 ccc1325 Sep 21, 2015 12:19 PM in response to cmaus
    Level 1 (0 points)
    Sep 21, 2015 12:19 PM in response to cmaus

    I'm running Windows 10 and my display adapter is a r9 290.

     

    I'm not sure I'm doing it correctly:

     

    I uninstalled the defective driver,

    I expanded the ones I downloaded from the AMD site (AMD-Catalyst-15.8Beta-64Bit-Win10-Win8.1-Win7-Aug23),

    I right click on the Microsoft Basic Display Adapter and choose Update Driver

    I click on Browse my Computer for driver software

    I click on Let me pick from a list...

    After clicking on Have Disk, I browse to the WT6A_INF folder where I have 3 inf files

    When I select one of them I choose the AMD Radeon HD 7800 Series driver (I also chose the HD 7800M one)

    After clicking OK I get the error here attached that is saying I'm installing a driver that does not support Windows 10

     

    Can anyone help me?

     

    Thank you in advance

     

    Capture.PNG

  • by zyne,

    zyne zyne Sep 21, 2015 1:30 PM in response to ccc1325
    Level 1 (9 points)
    Desktops
    Sep 21, 2015 1:30 PM in response to ccc1325

    GO dload latest boot camp drivers version 6 or just get rid of your boot camp and start again, Apple release the updates end of August, so if you run it through the proper boot camp and tick get drivers it'll just work. Mines fine...

  • by alexm4d1,

    alexm4d1 alexm4d1 Sep 23, 2015 10:02 AM in response to ccc1325
    Level 1 (0 points)
    Sep 23, 2015 10:02 AM in response to ccc1325

    Hi ccc1325, I have your problem, I think that it is only a bug in the R9 290 Amd video card, because some people have this problem solved for  295X, 290X and 310 video cards.

     

    We have R9 290 and we have the problem. I tested a lot of possible solutions with not good results with my R9 290, always the same code 43 error. I tried a lot of times the zyne's solution and it is not working. I used the bootcamp version 6 releases by Apple on August, then September and the problem is still there. So I think that right now we have this issue ONLY in the AMD Radeon R9 290 video card. And without catalyst and 3d acceleration is impossible to play games via bootcamp.

     

    Please check this discussion:

    AMD RADEON R9 M290 (not 295, 295x or 290x) driver problem on windows 10

     

    Maybe this is your problem. So we need to find a solution, we need to do something to solve this... people that want to help us, please help. Can you test with the last drivers and see your results?. Let me know...

  • by japdos,

    japdos japdos Sep 25, 2015 8:33 AM in response to alexm4d1
    Level 1 (0 points)
    Sep 25, 2015 8:33 AM in response to alexm4d1

    When the people are saying that it works: are the meaning that the maximum resolution they're achieving is 3280x2120?? I hope to reach the real 5k resolution instead. (on windows)

     

    Alex, I've just installed windows 10 on a boot camp partition with boot camp driver 6 and it worked at first attempt (but 3280x2110 max), even I tried to use the beta drivers and I can confirm that it only works with 15.6 version and the graphics card will be related as 7800 instead a r290. I've never seen a 43 error code.

    My imac is a mid 2015 retina with r290 (not 290x).

    Como creo que eres de cuenca, puedes escribirme a mi cuenta de icloud (mismo id que aquí).

  • by ccc1325,

    ccc1325 ccc1325 Nov 3, 2015 1:53 AM in response to alexm4d1
    Level 1 (0 points)
    Nov 3, 2015 1:53 AM in response to alexm4d1

    Hi Alex,

     

    Did you find a solution to this problem?

  • by ccc1325,

    ccc1325 ccc1325 Nov 25, 2015 2:00 PM in response to alexm4d1
    Level 1 (0 points)
    Nov 25, 2015 2:00 PM in response to alexm4d1

    Hello Alex,

     

    did the latest bootcamp update fix the problem for you? For me not... I still have the same error

  • by zyne,

    zyne zyne Nov 25, 2015 2:22 PM in response to Novelty Condom
    Level 1 (9 points)
    Desktops
    Nov 25, 2015 2:22 PM in response to Novelty Condom

    TThey released updated boot camp drivers about 2 weeks ago on the 295x I now get full 5k res in Windows 10.

    my Mac is the 2015 Jan build with i7 and 295x.

     

    TRy try the latest boot camp.

     

    i now see Apple sell the 395x

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