brandz06

Q: Iphone 5S no signal but has 3G

hi

 

so iPhone 5s no signal, but has 3G. the signal bars are empty. I have followed the troubleshooting guides on no signal on the apple forums. No fix , I have swapped sims stI'll no fix I try to call it jus says call ended. I have gone to Apple Store they said it is software. I have deleted an restored I have tried iOS 9 beta I have downgrades back to iOS 8.4 no fix. please can you help me fix this no service / no signal issue. I have done all the things but no fix. please help

iPhone 5s, iOS 8.4

Posted on Aug 2, 2015 5:04 PM

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Q: Iphone 5S no signal but has 3G

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  • by brandz06,

    brandz06 brandz06 Aug 2, 2015 11:50 PM in response to brandz06
    Level 1 (0 points)
    Aug 2, 2015 11:50 PM in response to brandz06

    image.jpg

  • by Briansyddall,

    Briansyddall Briansyddall Aug 3, 2015 12:18 AM in response to brandz06
    Level 6 (8,854 points)
    Apple Watch
    Aug 3, 2015 12:18 AM in response to brandz06

    Hi

    It sounds like its the simcard contact your network provider .

    Cheers

    Brian uk

  • by brandz06,

    brandz06 brandz06 Aug 3, 2015 2:36 AM in response to brandz06
    Level 1 (0 points)
    Aug 3, 2015 2:36 AM in response to brandz06

    @Briansyddall. I have tried another working SIM card. Samething doesn't pick up signal.

  • by brandz06,

    brandz06 brandz06 Aug 3, 2015 8:23 AM in response to Briansyddall
    Level 1 (0 points)
    Aug 3, 2015 8:23 AM in response to Briansyddall

    briansyddall this is clearly a softears bug. I have searched the internet, for days on this topic everyone is told reset network settings but it doesn't fix it. It's not the Sim it's not the phone. it's the software. Now how do we get  hold of apple and make this very known? Because iOS 9 beta doesn't fix this problem. So what Must I do? I'm a student I can't go buy another phone.  Apple Store, ifix all say that this is software. I've done all the checks an troubleShoots.  I would really like to hear from apple what they think. Do they know iOS 8 is breaking phones?  Please I'm Very upset my phone doesn't work. how many complaints  there have been on the internet about the no service an no signals  bars. But all u get is reset the network settings. Guys lets find  A solution. Otherwise Apple should sign the last version of iOS 7 let us go back to iOS 7 until iOS 9 is up an running that was way more stable. please Apple can you address this issue.  in America Apple will replace the phone in such circumstances. Here in south africa Apple will tell you to buy a new one.

  • by KiltedTim,

    KiltedTim KiltedTim Aug 3, 2015 8:30 AM in response to brandz06
    Level 9 (55,946 points)
    Mac OS X
    Aug 3, 2015 8:30 AM in response to brandz06

    Try using one of the supported carriers in South Africa. Does it work? I don't see FNB on this list: Wireless carrier support and features for iPhone in Africa - Apple Support

  • by brandz06,

    brandz06 brandz06 Aug 4, 2015 10:33 AM in response to KiltedTim
    Level 1 (0 points)
    Aug 4, 2015 10:33 AM in response to KiltedTim

    @kilted FNB is cell C. i have tried telkom mobile, 8ta, Vodacom. I'm going to try MTN tomorrow. I've tried working sims from other iphone 5's still nothing.