hill8302

Level 1 (4 points)

Notebooks

Q: Downgrade Refund?

I downgraded my storage from 200GB back to 20 GB. It says to contact Apple about a refund or partial refund, but I don't know who to contact. Thanks!

iPhone 5, iOS 8.4

Posted on Aug 3, 2015 9:33 AM

I have this question too

Q: Downgrade Refund?

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Helpful answers

by mario49,

mario49 Aug 5, 2015 7:24 AM in response to hill8302
Community Specialists

Aug 5, 2015 7:24 AM in response to hill8302

Hey hill8302,

Thanks for the question. If I understand correctly, you want to get a refund or partial refund. I would recommend that you read this article, it may be able to help the issue.

Changes to iCloud storage for current customers - Apple Support
If you want to request a refund, you should contact Apple Support within 15 days of the upgrade. Partial refunds are available where required by law.

Thanks for using Apple Support Communities.
Have a good one
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