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Helpful answers
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Jul 29, 2015 11:02 AM in response to gailmillarby AJ397,Did you buy the phone new, from an authorized Apple reseller, or from some other service?try holding down the sleep/wake and home button until the Apple logo appears. You could also go to settings >General> reset> reset all settings. If that doesn't help make a backup, and then restore to factory settings.
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Aug 3, 2015 11:02 AM in response to AJ397by gailmillar,This is so frustrating to say the least. A brand new phone only two months old and tried everything but no sound and I am stuck on an island. Please help
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