10isPleyah

Q: how do i get rid a mini ipad safari "Major Security issue" pop up that does not go away?

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iPad Mini, iOS 8.4, null

Posted on Aug 3, 2015 3:08 PM

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Q: how do i get rid a mini ipad safari "Major Security issue" pop up that does not go away?

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  • by Niel,Apple recommended

    Niel Niel Aug 3, 2015 1:09 PM in response to 10isPleyah
    Level 10 (314,289 points)
    Mac OS X
    Aug 3, 2015 1:09 PM in response to 10isPleyah

    Click here and follow the instructions in the first paragraph of the last section.


    (131200)

  • by Kappy,Apple recommended

    Kappy Kappy Aug 3, 2015 1:10 PM in response to 10isPleyah
    Level 10 (271,755 points)
    Desktops
    Aug 3, 2015 1:10 PM in response to 10isPleyah

    These are browser scams and should be ignored.

     

    iDevice Safari Phishing Adware Pop-ups

     

    Your device does not have a virus. You can fix this as follows:

     

    Kill Safari by double-tapping on the Home button. Locate Safari in the task bar, then slide the Safari mini-page upwards so it vanishes.

     

    Tap Settings > Safari > Clear History and Website Data.

     

    If this doesn’t help, then reset your device. It won't delete your data. Press and hold down the On/Off button and the Home button until the display turns off and returns with the Apple logo showing.

     

    Alternatively, follow these instructions to reset your device: Restart your iPhone, iPad, or iPod touch - Apple Support.

  • by Lexiepex,

    Lexiepex Lexiepex Aug 3, 2015 1:21 PM in response to 10isPleyah
    Level 6 (10,536 points)
    Mac OS X
    Aug 3, 2015 1:21 PM in response to 10isPleyah

    Indeed this is a scam:

    read here - as the other say also - in a blog of "our" security professor Thomas Reed:

    https://blog.malwarebytes.org/fraud-scam/2015/07/fake-safari-update-installs-mac keeper-zipcloud/

    Lex

  • by John Galt,Apple recommended

    John Galt John Galt Aug 3, 2015 4:30 PM in response to 10isPleyah
    Level 9 (50,265 points)
    Mac OS X
    Aug 3, 2015 4:30 PM in response to 10isPleyah
  • by 10isPleyah,

    10isPleyah 10isPleyah Aug 3, 2015 9:21 PM in response to John Galt
    Level 1 (0 points)
    Aug 3, 2015 9:21 PM in response to John Galt

    thx john, it worked. the ipad safari browser is now clear of the said pop up.however can u give me advise on what to do next as i called the said number before this posting, followed their instructions to connect my ipad to my laptop and gave them remote control of my windows laptop. it was stupid of me but it was too late when i realized something was not on the up and up. i disconnected them from my laptop right away and got a rogers (my internet provider) tech expert to clean my laptop remotely.what should i do to protect my confidential informations in my laptop that might have been potentially been comprised. is it possible they have cloned my laptop? i've since cancelled all my bank cards and credit cards. what else should i do next to prevent any potential personal identification damage, fraud etc....

    HELP!!!

  • by John Galt,

    John Galt John Galt Aug 4, 2015 12:50 AM in response to 10isPleyah
    Level 9 (50,265 points)
    Mac OS X
    Aug 4, 2015 12:50 AM in response to 10isPleyah

    i called the said number before this posting, followed their instructions to connect my ipad to my laptop and gave them remote control of my windows laptop.


    Your concerns about the laptop are valid, and you already took reasonable precautions to protect your bank and credit cards.

     

    As for the laptop itself, I have no way of determining what the tech expert did. I am insufficiently knowledgeable about Windows to provide assistance with it, but any computer that has been accessed in that manner should no longer be considered secure. It may be overkill, but since there is no way to provide 100% assurance that it has not been maliciously altered I would be satisfied with nothing less than erasing it completely followed by reconfiguring it or restoring it from a backup created prior to the intrusive event.

  • by Briansyddall,

    Briansyddall Briansyddall Aug 4, 2015 2:30 AM in response to 10isPleyah
    Level 6 (9,262 points)
    Apple Watch
    Aug 4, 2015 2:30 AM in response to 10isPleyah

    Hi

    This is a scam do not reply

    Go to settings down to Safari clear history / cookies.

    Cheers

    Brian uk

  • by ShagCA,

    ShagCA ShagCA Aug 6, 2015 1:49 PM in response to 10isPleyah
    Level 4 (2,495 points)
    iPad
    Aug 6, 2015 1:49 PM in response to 10isPleyah

    10isPleyah wrote:

     

    i called the said number before this posting, followed their instructions to connect my ipad to my laptop and gave them remote control of my windows laptop. it was stupid of me but it was too late when i realized something was not on the up and up. i disconnected them from my laptop right away and got a rogers (my internet provider) tech expert to clean my laptop remotely.what should i do to protect my confidential informations in my laptop that might have been potentially been comprised. is it possible they have cloned my laptop? i've since cancelled all my bank cards and credit cards. what else should i do next to prevent any potential personal identification damage, fraud etc....

    HELP!!!

    I see that's what they're after, Windows computer, not iPad. It would be wise to treat your laptop as untrusted device. The only way to be absolutely sure your laptop is clean is to nuke and rebuild (format and reinstall Windows operating systems). It's not an overkill. Never trust computers that have been compromised (accessed remotely and who knows what software they've installed) even when security software scan result shows no infection. Cloning over remote connection is highly unlikely. They may have stolen a few things from your laptop but unfortunately no one knows for sure what they took.