Calebargh

Q: Internet homepage won't load after waking mbp

I open the lid, wait for the WiFi signal at the top right to show that it's connected, then I launch Safari, it tries to open up my homepage, which is Google, and it just hangs. I wait a for a bit then I just turn WiFi off and back on, then once WiFi has connected, I can hit the house button at the top left to pull up my homepage (Google homepage) and it comes right up. I haven't timed it, but it shouldn't take more than 2 or 3 seconds to pull up the Google homepage once the WiFi has connected.

 

I've had to do this with my old MBP as well, and we recently moved and have a new WiFi connection. So the same issue with two different MBPs on different WiFi networks. Also, this MBP that I'm on has had this problem since day one of getting it, and the same problem on another WiFi network as well. We switched from Charter and a Netgear wireless router, to Comcast and a Motorola/Arris wireless router.

 

It has to be a setting or something that I've missed twice on both macs, or a known issue with both macs - I'm hoping it's a setting and my problems are over.


Thanks to anyone who has any input on how I can fix this.

MacBook Pro (Retina, 15-inch, Mid 2014), OS X Yosemite (10.10.4)

Posted on Aug 3, 2015 4:09 PM

Close

Q: Internet homepage won't load after waking mbp

  • All replies
  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Aug 3, 2015 4:20 PM in response to Calebargh
    Level 10 (207,963 points)
    Applications
    Aug 3, 2015 4:20 PM in response to Calebargh

    Please test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.

    1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked

              Remember networks this computer has joined

    is checked.

    2. Follow the instructions in this support article under the heading

              Symptom: After restarting or waking from sleep, my computer might not connect to the Internet

    3. Reset the PRAM.

    4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.

    5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.

    6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.

    7. Repair permissions on the startup volume.

    8. Turn off Bluetooth and test.

    9. Reset the System Management Controller.

    10. This step shouldn't be necessary, but has been advised by Apple Support in some cases, apparently as a workaround for a bug. Open the Energy Saver pane in System Preferences. If applicable, click the padlock icon in the lower left corner to unlock the settings. Enter your administrator login password when prompted.

    Select the Power Adapter tab and uncheck the boxes marked

              Wake for Wi-Fi network access

    and

              Enable Power Nap...

    if present. Then, if the computer is a MacBook, select the Battery tab and uncheck

              Enable Power Nap...

    11. Reinstall OS X.